Job Description

About the team:

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves.

The Regional Policy team sits within Trust & Safety Policy and acts as the policy ambassador for our markets, representing global Community Guidelines to regional stakeholders and regulators, and bringing market realities back into global policy development. We ensure our approach to content safety reflects how harm actually manifests locally, combining regional expertise - regulatory, cultural, and linguistic - with global policy standards, and partner closely with Product, Operations, Legal, Public Policy, and Public Relations to keep our community safe.

About the role:

We're looking for a Policy Manager to lead regional policy for the CEE region. In this role, you'll own the development and evolution of policy guidance tailored to the CEE markets, working across all policy areas, while fronting escalations and acting as the region's primary point of contact for policy decision-making across the business.

Responsibilities

- Develop, analyze, and continuously update policy documentation tailored to the CEE markets, leveraging local insights while aligning with TikTok’s global Trust and Safety standards.

- Design and implement enforcement strategies addressing all content areas, including Hateful Behavior, Violent Behavior and Dangerous Actors, Mental Health, Integrity & Authenticity, and Human Exploitation.

- Serve as the primary Policy contact for the CEE region, leading the response to content safety issues and escalations.

- Build and maintain strong cross-functional partnerships with senior regional stakeholders and teams across Product, Operations, Legal, Public Policy, and Public Relations to drive consensus and evolve content policies.

- Monitor emerging social media trends, user behaviors, and regulatory developments in the CEE markets to proactively inform policy design and ensure alignment with TikTok’s Community Guidelines.

Minimum Qualifications

- 3+ years of proven experience in policy development, enforcement, or public policy within technology, social media, or content moderation environments.

- Strong knowledge of the CEE region and experience with Trust and Safety Policy teams is needed.

- Fluency in English & Russian to effectively engage with local stakeholders and global teams.

- Keen interest in the intersection of technology, media, and cultural trends, with a deep understanding of their implications for content safety and user wellbeing.

- Exceptional verbal and written communication skills, capable of conveying complex policy concepts clearly and persuasively to diverse audiences.

- Demonstrated ability to apply sound judgment and maintain composure when navigating fast paced and ambiguous situations, with a track record of thoughtful, data-informed decision-making.

Preferred Qualifications

- Data-driven mindset with experience using qualitative and quantitative insights to inform policy decisions and measure impact.

- Proven experience specifically within Trust and Safety in a technology or social media environment.

- Strong self-starter mentality with the ability to independently identify challenges, drive solutions, and take ownership of complex policy issues.