Job Description

Selangor, Malaysia

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

March 16, 2026

Business Unit:

Human Resources

Experience Level:

Experienced Professionals

What’s the role

As the Regional Payroll Manager, you will be accountable for delivering accurate, timely, and compliant payroll operations across APAC, ensuring a positive employee experience and building trust through operational excellence.

In this role, you will oversee Payroll Managers across China, Malaysia, Australia, the Philippines, Singapore, Hong Kong, and Thailand. The role includes continued management of a designated country's payroll and supervision of the regional cluster. You will provide leadership, guidance, and strategic direction to the regional cluster, fostering alignment and consistency in payroll practices.

This position is a key member of the Global Payroll Leadership Team (GPLT), contributing to global payroll strategy and driving effective cross-country communication. The Regional Payroll Manager for AsiaPac plays a pivotal role in integrating strategy, communication, and culture across the region.

What you’ll be doing

• Ensure accurate, timely, and compliant payroll processing across all countries within the cluster.
• Serve as the primary escalation point for complex or high‑risk payroll issues.
• Cascade key communications, priorities, and initiatives from the Global Payroll Leadership Team (GPLT) to country teams.
• Co-develop and execute payroll strategies in alignment with GPLT, HR, and overall company direction.
• Maintain strict adherence to statutory, regulatory, and audit requirements in every jurisdiction.
• Partner with senior business leaders to design, optimize, and enhance payroll processes and systems.
• Lead change management initiatives, including technology upgrades and process improvements.
• Cultivate a high‑performance culture that encourages innovation, accountability, and teamwork.
• Champion continuous improvement across all aspects of payroll operations.
• High energy, enthusiasm, and a strong drive for integration and innovation.
• Ability to foster collaboration and build trust within a diverse, multicultural environment.
• Proactive problem‑solving mindset with the confidence to challenge existing practices.
• Strong communication skills, able to articulate information clearly and effectively at all organizational levels.

What you bring

• Extensive experience in payroll management, ideally spanning multiple Asia–Pacific countries.
• Deep functional expertise in payroll operations, with hands‑on experience using SAP or comparable enterprise payroll systems.
• Proven leadership capability, including managing diverse and geographically dispersed teams.
• Strong stakeholder management skills, with the ability to confidently engage and influence senior leaders.
• Solid understanding of operational risk, governance, and compliance requirements within payroll environments.
• Exceptional planning and organizational skills, with a keen eye for detail and accuracy.
• Demonstrated success in leading change initiatives; familiarity with LEAN or similar continuous improvement methodologies is an advantage.
• Strong judgment and decision‑making abilities, especially when navigating complex or ambiguous scenarios.

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What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive salary and annual performance‑related increases, supported by a well‑rounded pay and benefits package designed to help you thrive.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here

Shell Business Operations (SBO) in Malaysia

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world. SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia,

Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment. Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.