Heritage Tractor

Regional Operations Manager

Heritage Tractor  •  Rolla, MO (Onsite)  •  1 month ago
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Job Description

Job DetailsJob Location: Rolla, MO 65401Position Type: Full TimeSalary Range: $95.00 - $105.00 Salary/yearPurpose:
Effectively lead the operational activities within the Parts/Service business within a defined group of locations, to maximize revenue, margin, profitability, and customer satisfaction in alignment with the organization’s financial and operational objectives.
Responsibilities:
Provide a high level of coaching and leadership to Parts/Service Managers on driving revenue and efficiencies within their locations
Lead, support, and drive the Parts/Service business in alignment with the overall Aftermarket Business Plan
Execute Parts/Service strategies and processes to ensure internal and external customer satisfaction
Provide a high level of leadership involving the recruitment of highly skilled and motivated aftermarket employees.  Ensure staff levels are met and retained relative to the levels that ensure customer and company success
Drive timely and efficient execution through Parts/Service Managers on training requirements, applicable performance metrics, and administrative tasks assigned such as safety, facility, and fleet management
Qualifications
Experience, Education, Skills, and Knowledge:
5+ years leading and managing Parts and/or Service Department operations or other high level related management experience
Experience coaching and leading others in driving revenue in Parts and/or Service
Strong and effective communication, computer, and technology skills
Demonstrated ability to create positive relationships with peers
College or associated degree preferred
Applicable experience required
Valid Driver’s License required
Heritage Tractor

About Heritage Tractor

Heritage Tractor is the culmination of many small dealerships and family-owned businesses. With locations that have been staples in their communities for nearly 100 years - our roots run deep. The name Heritage Tractor not only speaks to the history of each location but also promises to be around for generations to come.

While each store retains its hometown atmosphere, being part of a larger organization footprint allows for a vast selection of new and used John Deere equipment and volume discounts that we pass along to you. In addition, each location has the benefit of our combined sales, service, parts, technology and finance experts. With nearly one thousand employees, we work together to serve all customers with the utmost integrity and provide you innovative solutions.

In 2025, Martin Tractor and Prairie State Tractor joined our Heritage, bringing together decades of experience and expertise to serve Illinois customers. Today, we proudly stand as a John Deere dealership with 40+ locations across Kansas, Missouri, Arkansas and Illinois.

Heritage Tractor centers around three things: our coworkers, our customers, and our communities. This is at the Heart of Heritage. By investing in great benefits, training, and recognition programs, we empower our people to be successful and reach their full potential. We aim to create a culture where everyone looks forward to arriving each day.

We set out to grow a heritage of industry-leading equipment, high quality parts, and expert service. More than just the equipment, we value long-term relationships and work to prove ourselves as reliable with every interaction. Whether you come in for a mower blade or a new combine, we take great pride in helping those who work the land.

We can't think of a better way to support both our customers and our employees than getting involved with the communities we serve. From parades to local schools and non-profits, we're proud to support our local communities and the people in them.

Industry
Agriculture & Forestry
Company Size
201-500 employees
Headquarters
Baldwin City, Kansas
Year Founded
1998
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