Job Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

HOW YOU WILL MAKE AN IMPACT

Regional Operations & Distribution Assistant Manager (Accessories) serves as the main point of contact for inquiries from the Commercial networks regarding stock availability and order management. With a deep understanding of the ERP systems, you will work closely with internal and external stakeholders to fulfil orders and manage the accessories and fragrance stock effectively, optimizing stock management for the SEAO regional network. You will also be responsible for analyzing and enhancing daily operational processes, driving continuous improvement for efficiency.

Your key responsibilities include:

Stock Management (Downstream)

• Act as the key regional owner for Accessories’ stock availability across SEAO, driving alignment with commercial priorities and ensuring high level of client satisfaction.

• Lead regional and local stock rebalancing strategies across networks, optimizing the category’s inventory allocation and minimizing stock imbalance.

• Oversee inventory health and stock coverage, ensuring alignment with KPIs, product segmentation, and boutique typologies, while proactively identifying risks and opportunities.

• Provide strategic insights (qualitative and quantitative) to Merchandising and Commercial teams, influencing assortment planning and sales forecast adjustments.

• Drive governance and control over return flows (defective, consignment, discontinued, buy-back), ensuring efficiency, accuracy, and compliance.

• Together with Demand Planning Team, lead the end-to-end management of product quality issues (of assigned category), including escalation, resolution, and continuous improvement of processes related to defective and non-compliant inventory.

Order Fulfilment (Downstream)

• Oversee and optimize order fulfilment processes across the region, ensuring alignment with allocation strategies, business priorities, and KPIs (e.g., stock coverage, lead time).

• Proactively monitor stock and order performance, driving cross-functional alignment and timely decision-making to resolve bottlenecks and improve service levels.

• Lead coordination of regional shipments across all networks, ensuring operational excellence and full compliance, especially for export markets, through strong stakeholder management (distributors, logistics, merchandising, finance, etc.).

Reporting & Process Improvements

• Own and enhance reporting frameworks, providing actionable insights on inventory performance (stock levels, sell-through, rotation, fulfilment rate, aging, etc.) to support business decisions.

• Identify, initiate, and drive process improvement initiatives to enhance efficiency, scalability, and operational excellence within supply chain and distribution.

• Actively participate in various Supply Chain projects as required, to build expertise and gain exposure to diverse aspects of the domain.

YOUR PROFILE/KEY SKILLS

• Minimum 5 years of experience in Supply Chain operations or related functions, with a proven track record of managing a wide SKU base and extensive network within the retail industry.

• Prior experience in the luxury sector is a distinct advantage.

• Proficient in quantitative analysis, with advanced skills in MS-Office and ERP systems.

• Demonstrate a positive attitude, strong planning and prioritization skills, and the ability to perform effectively in a demanding environment.

• Ability to adapt quickly to new situations and challenges, embracing change with an experimental mindset.

• A collaborative team player with good interpersonal and communication skills, adept at working across diverse functions.

• Excellent organizational and time management skills, enabling efficient prioritization and informed decision making.

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