Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.
Category
Competencies
Driving Results
Accountability, prioritization, decision-making, problem-solving
Operational Leadership
Workflow design, resource allocation, data interpretation, standardization
Interpersonal
Relationship building, communication, conflict resolution, negotiation
Change Leadership
Adaptability, implementation discipline, continuous improvement mindset
Cultural Leadership
Modeling values, fostering engagement, developing people
• Bachelor’s Degree required; Master’s preferred.
• 5–7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).
• Proven record of operational performance improvement and leadership of multi-location teams.
• Strong analytical, communication, and organizational skills.
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Texas Ear, Nose & Throat Specialists is one of the largest ENT groups in the United States with fourteen offices serving four counties in the greater Houston Texas area. We provide comprehensive ENT care for adults and children. Our services include medical and surgical treatments for sinus disease, nasal allergies, hearing and balance disorders, head and neck tumors, thyroid disease, sleep disorders , diseases of the ear, voice, swallowing and throat disorders and cosmetic facial plastic surgery.
Our physicians utilize the latest treatment modalities and techniques to promote excellent outcomes for our patients. We have highly qualified sub-specialists who enable our group to provide the highest level of care for complex patients that might otherwise have to be referred to large medical centers for treatment. We offer the quality of care, conveniences and support of a large medical practice right in the communities where our patients live and work.
We have integrated technologies that allow us to capture patient outcomes, and report successfully on Meaningful Use measures as part of the national healthcare quality initiatives. Texas Ear, Nose & Throat Specialists is recognized as a leader in implementing medical technologies to improve both the business of medicine and patient care. We strive to provide all the benefits of a large medical practice while maintaining a strong individual relationship with each patient.
Additionally, Hearing Specialists of Texas is a vital part of Texas Ear, Nose & Throat Specialists. The synergy between the doctors and audiologists is the key to providing our patients with the very best care. The audiologists and the physicians coordinate treatment plans to ensure excellent management for our patients’ hearing concerns.
