Job Description

Regional Oncology/Hematology Clinic & Infusion Center Operations Manager (RN)
?? Eastern Tennessee | Relocation Assistance Available

Join one of Tennessee’s most respected healthcare systems as a key clinical leader supporting multiple oncology clinics and hospital-based infusion centers. We’re seeking an experienced Oncology Nurse Leader to ensure the highest standards of care, safety, and service for our patients — while fostering a culture of excellence and teamwork.

About the Organization

As the largest employer in Tennessee and a nationally recognized healthcare leader, this not-for-profit health system is known for both patient care and workplace excellence.

?? Recognitions include:

• Newsweek’s “America’s Greatest Workplaces” (2023)
• Forbes “Best Employer” — 8-time recipient, including Best-in-State (2023)
• Becker’s Hospital Review “150 Top Places to Work in Healthcare”
• Becker’s Healthcare “100 Hospitals and Health Systems with Great Oncology Programs” (2023)

Why You’ll Love Working Here:

• Competitive compensation and comprehensive benefits
• Relocation assistance for eligible candidates
• Paid Days Off + full suite of medical, dental, vision, life, and disability coverage
• Retirement Savings Plan, financial planning, and educational assistance
• Student loan repayment support
• A mission-driven culture where your expertise makes a difference every day

The Opportunity

As the Regional Oncology/Hematology Clinic & Infusion Center Operations Manager, you’ll provide day-to-day operational leadership across multiple physician oncology clinics and hospital-based infusion centers. You’ll ensure exceptional patient care, clinical quality, and operational efficiency — all while supporting and empowering administrative and clinical teams to perform at their best.

You will:

• Oversee staffing, scheduling, and workflow for clinics and infusion centers
• Maintain and implement clinic and hospital-based policies, procedures, and safety standards
• Conduct rounds with staff and physicians to promote communication and engagement
• Monitor patient experience metrics and lead quality-improvement initiatives
• Hire, train, evaluate, and develop high-performing teams
• Ensure optimal staffing mix and team assignments based on patient volume and needs
• Collaborate with leadership, medical staff, and other departments for seamless care coordination
• Support use of EMR systems and clinical applications through staff training and oversight

You’ll report directly to the Director of Clinical Services and play a critical role in aligning operational performance with the organization’s mission and goals.

Qualifications

• Education: Bachelor’s degree in healthcare management, business, or a related field (or equivalent experience)
• Licensure: Current Registered Nurse (RN) license required; Oncology Nursing Certification (OCN) preferred
• Experience:
• Minimum 3 years in a related healthcare field (oncology experience preferred)
• Minimum 2 years in a leadership or managerial role within a multi-physician practice
• Technical Skills: Familiarity with healthcare regulations, EMR systems, and proficiency in Microsoft Excel and Access
• Additional: Valid Tennessee driver’s license and insurance coverage meeting organizational standards

Life in East Tennessee

Experience the perfect blend of vibrant city life and stunning natural beauty.

• No state income tax
• Endless outdoor adventures — lakes, mountains, and scenic parks
• Home to the University of Tennessee Volunteers and rich sports culture
• Affordable cost of living and welcoming communities
• Thriving dining, arts, and entertainment scene

Ready to take the next step in your oncology leadership career?

Apply today to join a nationally recognized healthcare system where your work will truly make an impact.