Job Description

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in vendor relationships to join our team. The ideal candidate will have experience in a leadership role, with experience working with vendors, and developing vendor scorecards. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

A DAY IN THE LIFE

In this role, you will…

· Be responsible for escalated issues within the network in a defined territory

· Be responsible for performance management to defined standards usiting analytics and scorecards

WHO YOU ARE

You possess …

· Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management

· Proven experience in contract negotiation, conflict resolution, strategy development, and project management

· Ability to travel

Responsibilities

· Point of Escalation for Vendors and Internal Operation teams

· Escalated Asset Oversight

· FHA Post Sale Escalations

· Hazard Claim and Major Repair Oversight

· Chargeback and dispute 2nd point of contact

· Infliated Bid/Cut Bid monitoring

Qualifications

· Strong written and verbal communication skills

· 2 years management experience developing teams and monitoring progress.

· Analytical/problem solving skills

· Proficient with Microsoft Office tools

· Two years’ work experience demonstrating skills in strategy development, negotiation, performance and vendor relationship management.