Job Description

Counterpart Health is transforming primary care with Counterpart Assistant—a cloud‑based, value‑based care enablement platform that helps clinicians identify and manage chronic disease earlier, leading to better outcomes for patients.

We’re hiring a Medical Director for the Texas Regional Market to own clinical relationships and outcomes across the state. You’ll partner with the Operations and Account Management leadership to ensure clinical quality, provider engagement, and market success. In this highly visible role, you’ll be the clinical face of Counterpart Assistant to physician users in the region—translating real‑world workflows into a great provider experience and closing the loop with our product teams.

As a Regional Medical Director you will:

• Be the clinical relationship lead for the region: Build trusted relationships with physicians and practice leaders; understand local practice patterns and constraints; advocate for a seamless, high‑quality provider user experience.
• Drive clinical quality & provider engagement: Work side‑by‑side with the Operations and Account Management teams to set engagement plans, remove adoption friction, and deliver on clinical goals.
• Map workflows and integrate the product: Assess end‑to‑end outpatient workflows and recommend integration approaches that fit each practice, ensuring Counterpart Assistant complements existing processes.
• Educate and enable: Provide ongoing provider education on the Counterpart Assistant platform (training workshops, office hours, virtual/in‑person sessions) and share best practices for clinical impact.
• Capture and channel feedback: Systematically collect provider feedback, usage insights, and clinical needs; synthesize into clear requirements and partner with Product/Design/Engineering to iterate and improve.
• Close the loop: Communicate product changes and feature roadmaps back to providers; highlight wins and measurable impact to stakeholders.
• Support implementations and expansions: Serve as the clinical lead during go‑lives and scale‑ups; ensure readiness, change management, and smooth onboarding for new providers.

Success in this role looks like:

• Rising provider adoption and satisfaction (e.g., activation, weekly active use, training completion, NPS).
• Demonstrable clinical impact and care quality in the region (e.g., earlier condition identification, gap closure, documentation efficiency).
• Strong, collaborative execution with the account management and operations teams; clear, data‑driven reporting on progress and risks.

You should get in touch if:

• You have MD, DO, or NP with 5+ years of relevant clinical practice experience and 5+ years Medical Affairs experience; board‑certified/specialized in Internal Medicine, Family Medicine, Geriatrics, Pediatrics, or related field.
• You have experience in medical affairs, provider engagement, or customer‑facing clinical roles within health technology or care delivery.
• You have deep understanding of outpatient primary care workflows and value‑based care.
• You have demonstrated ability to translate clinical workflows and provider feedback into product requirements and measurable outcomes.
• You have exceptional relationship‑building, communication, and stakeholder management skills with physicians and physician extenders.
• You are based in the Texas Region. Must be willing to travel locally within the region up to 80% of the time.

Additional nice to have skills:

• Track record leading regional clinical programs or market‑level initiatives.
• Experience launching or scaling clinical software in ambulatory settings.
• Comfort interpreting analytics dashboards and turning insights into action.
  

  About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

  Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

  With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

  Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

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  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are anE-Verify company.

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

A reasonable estimate of the base salary range for this role is: $279,000—$320,000 USD