Job Description
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Regional Market Director Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer in delivering unparalleled care, we need an experienced Regional Market Director with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
- Work in a collaborative environment.
- Be rewarded with a unique opportunity to make a difference.
- Competitive compensation package
- Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
- Opportunities for advancement
- Comprehensive insurance plans for medical, dental, and vision benefits
- 401(K) with employer match
- Paid time off, paid holidays, family, and pet bereavement
- Pet insurance
As Regional Market Director, you’ll contribute to our success in the following ways:
- Provide strategic oversight for multiple branches and markets, ensuring operational excellence and consistency across the region.
- Lead branch operations including service delivery, staffing, scheduling, compliance, payroll verification, pre-billing requirements, purchasing, and administration.
- Drive achievement of key operational and financial performance metrics including census, billed hours, fill rate, revenue, gross margin, profitability, and staffing model adherence.
- Monitor branch performance and implement corrective action plans to achieve organizational goals.
- Ensure compliance with all federal, state, licensure, payer, and contractual requirements.
- Partner with Corporate departments including Finance, Human Resources, Payroll, Billing, Compliance, and Information Technology to support business objectives.
- Execute regional growth strategies designed to increase market share, census, and revenue.
- Build and maintain strong relationships with referral sources, healthcare providers, community organizations, government agencies, and payer partners.
- Identify opportunities for market expansion and new business development.
- Represent Elara Caring at community events, healthcare associations, networking events, and industry conferences.
- Drive community awareness and strengthen the Elara Caring brand throughout the region.
- Lead, coach, and develop Branch Directors and operational leadership teams.
- Create a culture of accountability, performance, engagement, and continuous improvement.
- Conduct performance evaluations, succession planning, and leadership development activities.
- Support recruiting, retention, and workforce planning efforts throughout the region.
- Foster collaboration and teamwork across branches and departments.
- Analyze regional financial performance and identify opportunities for growth and operational improvement.
- Monitor revenue cycle performance, profitability, utilization, staffing costs, and branch contribution metrics.
- Develop strategic action plans to improve financial outcomes and operational efficiency.
- Ensure timely and accurate reporting for leadership, regulatory agencies, and contractual partners.
- Ensure quality care delivery and compliance with all applicable regulations and accreditation standards.
- Monitor audit performance and implement action plans to maintain regulatory readiness.
- Promote a culture focused on quality, patient satisfaction, and service excellence.
- Maintain HIPAA compliance and confidentiality standards across all operations.
What is Required?
- Bachelor's Degree in Healthcare Administration, Business, Nursing, or a related field preferred
- Minimum five (5) years of leadership experience within Home Care, Personal Care Services, Home Health, Healthcare Operations, or a related healthcare environment
- Multi-site or regional leadership experience preferred
- Demonstrated success managing operational and financial performance
- Experience leading large teams and developing operational leaders
- Strong understanding of Medicare, Medicaid, and home-based care operations
- Proven financial acumen including revenue management, budgeting, P&L oversight, and operational analytics
- Excellent leadership, communication, coaching, and relationship-building skills
- Strong organizational and project management capabilities
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office and business reporting systems
- Knowledge of healthcare regulations, compliance standards, and accreditation requirements
- Reliable personal transportation and ability to travel throughout the assigned region
- Ability to travel periodically to support branch operations, audits, leadership meetings, and business development activities
- Passion for home care, operational excellence, and delivering high-quality client-centered services
You will report to the Regional Vice President PCS Operations.
This is not a comprehensive list of all jobresponsibilities ; a fullwill be provided.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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Equal Employment Opportunity We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.
Pay & Benefit Information Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits
EVerify Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.
