Job Description

Destination:

Travelex is in its 50 year as the global leader in foreign exchange. In ANZ we aim to maintain to be the most trusted FX provider, driven by customer obsession, belief in our people and pride in our brand. Travelex has recently returned to Sydney Airport after 10 years to be the provider of choice. As a result, we are looking for an experienced Area Manager to lead this large-scale operation to ensure growth, exceptional customer service and manage relationships with the airport and other business partners.

Itinerary:

• Competitive salary package on offer including bonuses, incentives
• Enjoy birthday leave, moving leave and paid parental leave
• Staff discounts on private health care and foreign currency
• We have partnered with Flare Benefits for even more perks including Novated Leasing
• Inclusive and supportive company, where you will be comfortable to bring your whole self to work
• Stability in a growing, global business
• On-site Employee Parking

Your Passport:

To land this role, you will need to have solid experience managing in a big box environment or within a large portfolio of multi-site locations. Vital to success will be the ability to manage internal and external stakeholders from a wide variety of business standpoints. You will need to be able to influence decisions based on market knowledge and strategic intent. The Area Manager will be an agile thinker who can efficiently manage multiple priorities and lead the ground team with clarity and vision with the customer at the centre of every decision. You will develop and elevate your field leaders and team, driving success and growth within the largest airport in the southern hemisphere. (That’s over 42.5 million passages annually across 9 square kilometers of property!)

Checked Baggage:

• Minimum 3 years’ experience as a multi-site manager with a proven track record leading a minimum of 7 plus retail stores across a geographic spread or a Big Box manager managing 50+ employees
• Strong financial and commercial acumen with the ability to analyse data insights and identify business and commercial risks and opportunities – able to think on your feet
• Demonstrated experience and capability with change management, successfully leading teams through ambiguity and the ability to manage conflicting priorities
• Strong influencing, negotiating and communications skills both written and verbal
• Continued presence amongst all locations and shifts in this highly visible role

Lounge Access:

Additionally, you will come equipped with innovation and resolve to remove obstacles in a fast-paced and ever-changing environment. The Area Manager must be able to make decisions in the moment to adapt to rapid changes in customer patterns to achieve the best results, with customer care and experience always at the forefront. This role is for someone ready to take on a big challenge with high rewards that can work at pace and keep a calm, strategic head. Retail sales background is highly preferred for this role.

Flight times and Ground Transport:

The airport team operates from 3.30am to 11.30pm 7 days per week, and the Area Manager will need to be accessible, available, and able to be on-site at those times as required (in conjunction with your airport leadership team).

Pilot and Crew:

For over 50 years we’ve grown from a currency exchange bureau to a global travel money brand operating across 20 countries, creating smarter, faster and more flexible ways for people to spend abroad. We sit at the crossroads of travel, technology, retail and culture. As travel evolves, so do we.

Reporting to the NSW State Manager, the Area Manager will be responsible for driving business growth through people by developing, coaching and empowering the team. The Area Manager serves as the key motivator for the Airport Team in maximising sales and driving repeat clientele. This is a business-critical leadership role that drives positive sales results, creates and maintains a healthy workplace culture, and leads strategic change to increase profitability. By bringing strategy to life, the Area Manager will ensure that the national, and local initiatives are executed with impact—strengthening customer connection, brand loyalty, and market presence.

Next stop:

Apply now - we look forward to welcoming you aboard!

Finalist - Retail Employer of The Year

Travelex is committed to providing Equal Employment Opportunity to all candidates regardless of race/colour, sex, age, religion, sexual orientation, marital/family status, pregnancy, political opinion, union affiliation, national/ethnic origin, ancestry/culture, socio-economic background and/or disability.