Job Description

Join the Food Tech Revolution at EatClub!

About Us

EatClub is one of Australia’s fastest growing tech companies backed by iconic chef Marco Pierre White and trusted by thousands of restaurants across Australia and the UK.

Our mission is simple: Help restaurants fill empty tables. Help diners discover last-minute dining deals. Help the hospitality industry thrive.

With more than 2 million diners on the app and rapid global expansion, we are building a global platform and are looking for top performers who are driven by performance, growth, and winning.

The Opportunity

The Regional Manager, QLD is responsible for the overall health, performance, and readiness of EatClub’s QLD marketplace. Sitting within the Account Management organisation, this role plays a critical part in shaping supply quality, driving retention, and turning city-level insight into consistent, sustainable performance.

Leading the QLD Account Management team, the Regional Manager sets the standard for inventory quality and venue outcomes across the state. They work closely with Sales and Marketing, providing clear city and postcode-level insight that informs where and how execution should focus, ensuring the marketplace is always ready to scale.

This is a senior, hands-on role combining people leadership, commercial judgement, and a deep understanding of how cities perform on the ground.

This role reports to the Head of Account Management, Australia.

What You’ll Do

Account Management Leadership

• Lead, coach, and develop the QLD Account Management team
• Set clear expectations around performance, quality, and execution standards
• Act as the senior escalation point for complex venue or commercial issues
• Ensure national AM processes and standards are consistently applied, with appropriate local nuance

Retention, Deal Quality & Supply Health

• Own venue retention and churn outcomes across QLD
• Drive high-quality deal structures, strong inventory depth, and effective time-of-day coverage
• Ensure venues are set up to perform sustainably and convert demand into strong outcomes
• Identify early risk signals across venues and intervene proactively

City & Postcode-Level Insight

• Build a deep understanding of QLD performance at a city and postcode level
• Identify priority postcodes for supply improvement or scaling
• Surface gaps in inventory depth, deal mix, timing, or venue coverage
• Translate on-the-ground insight into clear, actionable direction for Sales and Marketing

Sales & Marketing Partnership

• Input into city sales planning by guiding where sales effort should focus
• Partner closely with Marketing on local initiatives and campaign readiness
• Ensure inventory is prepared ahead of demand pushes and growth initiatives
• Support local execution of approved marketing initiatives through strong supply readiness

Commercial Judgement & Market Stewardship

• Make informed recommendations on local commercial decisions and trade-offs
• Balance venue outcomes, customer experience, and long-term market health
• Represent QLD in cross-functional discussions relating to supply, retention, and market performance

What Success Looks Like

• Low churn and strong venue retention across QLD
• Consistently high-quality, well-structured deal inventory in priority postcodes
• Clear, trusted city-level insight that improves sales focus and marketing effectiveness
• A high-performing, engaged Account Management team
• A marketplace that is consistently ready to support demand and growth

What We Are Looking For

• 7+ years’ experience in Account Management leadership, marketplace operations, or regional commercial roles
• Proven experience leading teams and owning retention and quality outcomes
• Strong commercial judgement and comfort making trade-offs
• Highly data-informed, but grounded in field-level execution
• Comfortable partnering closely with Sales and Marketing without owning those functions
• Experience in hospitality, marketplaces, or high-growth technology environments preferred

Why You Will Love EatClub

• Uncapped commission with strong earning potential
• Clear career progression as EatClub scales in Australia and internationally
• Exposure to new market launches and international expansion
• High autonomy and ownership over your territory
• A collaborative, high-performance, results-driven culture
• Staff discounts and dining vouchers to enjoy through EatClub

If this sounds like you, apply and tell us your story!

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