Full time
Day Shift
The Regional Manager of Population Health provides leadership for care coordination at all hospitals and clinics within Loyola Medicine. They are responsible for leading Loyola Medicine/Loyola Physician Partners (LPP) to deliver world class healthcare that is safe, timely, effective, and person-centered. The Regional Manager is responsible for the implementation and delivery of the Population Health Care Coordination program which includes oversight and daily management of the Nurse Care Coordinators, Social Work Care Coordinators, Pharmacist Care Coordinators and Administration Assistants. They also provide program support and patient management for the Community Health Worker team. They will ensure staff activities are focused on achieving Population Health programs goals to improve quality of care, mitigate cost trends through supporting optimization of care delivery and improving patient and Physician satisfaction. They will oversee delivery of an integrated care management program based on individual needs of the patient to ensure we are meeting the Triple Aim +: appropriate care at the right time in the right setting with a goal of improving clinical outcomes and avoiding adverse events.
Position responsibilities:
PLANNING:
Guides the development and implementation of the Care Coordination plan. Provides meaningful input to directors, vice presidents and executive leadership engaged in strategic planning activities. Analyzes environmental issues as well as quality and financial data to assist in developing systematic plans for achieving goals. Adapts goals and plans to provide response to the environment and successfully meets challenging, but achievable goals. Acts as a liaison to both inpatient and ambulatory care leadership. Assures program delivery is consistent with enterprise-wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, effective relations with internal and external contacts.
TEAM BUILDING:
Oversees staff performance. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency and licensure requirements where applicable. Fosters positive team collaboration and staff development to facilitate efficient operations, employee engagement and achievement of patient quality/safety/satisfaction or customer service excellence goals. Oversees human resource functions including recruitment, training, and performance management to maintain the highest quality workforce. Establishes and maintains effective relations with internal and external contacts.
QUALITY:
Uses data to drive decisions, plan, and implement performance Improvement strategies for care coordination. This includes financial data and the monitoring of cost per case, ED use, and number of days across the Care Continuum, number of readmissions, and failed discharge plans. Works with organizations across the continuum to impact quality of the transition of care, prescription refills, and patient adherence to the plan of care. Monitors key performance indicators including case volumes, Cost per Case, Avoidable Days, 30 Day Readmissions and use of resources in the ACO/APM Models of Care. Actively supports and promotes process improvement. Ensures that the Care Coordination program meets or exceeds regulatory and insurer requirements.
Minimum Education:
Master’s degree in nursing or health related field
Certification in Case Management
Minimum Experience:
Required: 3-5 years of previous job-related experience
Managerial Experience: 3-5 years
Compensation:
Pay Range $84,156- $134,659
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Benefits:
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Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
