Job Description

Do you speak fashion? We're hiring! Let’s chat!
Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love..

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognise our team
• Great benefits for YOU & your family – Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real time recognition

The Role

The Regional Manager is responsible for overseeing the operations, performance, and growth of multiple retail locations within an assigned region. The Regional Manager inspires and elevates our store teams, customer experience, and Brand standards. You will lead a team of District Managers to develop talent pipelines within their markets, build commercial acumen, and productively execute our sales strategies to Cotton On expectations. This role exists to support the Road to 30% contribution within our store fleet across Cotton On, Cotton On Kids, and Cotton On Body brands. The role is highly collaborative with Merchandising, Visual Merchandising, and Retail Operations team. Excellent communication and cultural leadership along with strategic thinking and problem-solving skills are necessary.

People & Performance

• Recruit, train, and develop District Managers and their teams, fostering a culture of accountability and high performance.
• Conduct regular store visits to provide coaching, mentorship, and performance feedback.
• Lead development process of our CREW in the Region, from District Managers to Sales Associates, inclusive of accurate talent assessment and follow up developmental activities, leading to internal promotions as appropriate.
• Instill active recruiting practices in our stores’ teams and DMs, working towards a culture where our CREW are brand fans.
• Build a strong talent bench at the DM and Store manager/GM level that can be shared within the country.
• Engagement survey target score 75 per Cotton On expectations.

Financial and Operational Management

• Lead regional plan and progress towards 30% contribution through exceptional execution of operational platform and Customer Experience Model
• Lead region to exceed sales and margin budgets, with clear and direct action taken based on results.
• Further develop commercial acumen within the District Manager team, inclusive of analysis of and appropriate actions to drive sales, StoreWatch metrics, and other relevant KPIs.
• Lead and develop team to ensure company processes are followed consistently, such as stock receiving and transfers to support inventory accuracy.
• Develop and maintain key partnerships

Store Experience

• Region to deliver and elevate the Cotton on Store Experience model, inclusive of timely seasonal floor sets
• Inspire District Managers and store teams to utilize tools like the Store Visit Guide and Road to 30% action plan to create consistent progression in all aspects of operations and team.
• Lead DM group to execute brand standards to Cotton On expectations across all stores in the region.
• Develop and maintain key partnerships

Qualifications:

• Bachelor's degree in business administration, Retail Management, or a related field (preferred) or equivalent experience.
• Minimum of 5-7 years of progressive leadership experience in retail, with multi-location management experience required.
• Proven record of accomplishment of driving sales growth and improving operational performance in a retail environment.
• Strong leadership and team-building skills, with the ability to inspire and motivate teams across multiple locations.
• Excellent problem-solving, decision-making, and analytical abilities.
• Exceptional communication and interpersonal skills, with the ability to collaborate across all levels of the organization.
• Proficiency in retail management software and systems, with strong proficiency in Microsoft Office Suite.

Skills Required

• Results-Driven: Proven ability to achieve financial and operational goals while managing multiple priorities.
• Strategic Leadership: Ability to execute regional strategies aligned with organizational goals.
• Customer Focus: Demonstrates a deep commitment to providing outstanding customer service and creating positive customer experiences.
• Talent Development: Strong ability to recruit, train, and develop high-performing teams.
• Adaptability: Thrives in a fast-paced, dynamic environment with the ability to navigate change effectively.
• Partnerships: Ability to form strong cross functional relationships with partners to maximize results

PHYSICAL REQUIREMENTS

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process.

From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.