Job Description

Regional Manager – Community Services

Lead a high-impact regional portfolio. Build exceptional teams. Help shape inclusive communities.

At Aruma, we support people with disability to live a great life — the life they want, the life they choose. We are looking for an experienced Regional Manager to lead Community Services across a diverse region, drive quality outcomes and create lasting impact for customers, families, teams and communities.

Permanent Full-Time | Flexible work location within Victoria | Travel required

Why this role stands out

• Competitive salary and salary packaging options
• Flexible work options that support balance and connection
• Visible leadership role with real influence across service design and delivery
• Opportunity to grow sustainable, locally connected Community Services
• Strong career development pathways in a large, national for-purpose organisation
• Values-led culture grounded in human rights, inclusion and Aruma’s BRAVE behaviours

About the role

This is a senior operational leadership role with the scope to influence how high-quality, rights-based and person-centred services are delivered in a complex NDIS environment.

You will lead a regional portfolio of Community Services, coach and support leaders, strengthen quality and safeguarding, build local partnerships and ensure services are sustainable, responsive and connected to community need.

What you’ll do

• Lead, coach and develop high-performing leaders across dispersed teams
• Deliver strong outcomes across quality, safeguarding, compliance, customer experience and financial performance
• Use data, insights and relationships to improve services and grow community impact
• Build trusted partnerships with customers, families, staff, funders and local stakeholders
• Lead change and continuous improvement with confidence, clarity and care
• Champion Aruma’s human rights service model and BRAVE values: Bold, Respectful, Accountable, Value teamwork and Excellent

What success looks like

• Safe, high-quality services that meet customer needs and regulatory expectations
• Engaged leaders and teams who feel clear, supported and accountable
• Improved customer, family and staff experience
• Services that are financially sustainable and positioned for growth
• A strong local presence and trusted community partnerships

About you

You are a confident, values-led leader who can bring people together, make sound commercial decisions and lead through complexity. You combine operational discipline with empathy, curiosity and a genuine commitment to inclusion.

• Degree qualification and 5+ years’ leadership experience in a complex, customer-focused environment
• Experience leading leaders and geographically dispersed teams
• Strong commercial capability across budgets, performance, risk and growth
• Proven ability to lead change, lift capability and build positive team culture
• Strong stakeholder engagement and relationship management skills
• Experience in disability, community or human services, particularly within the NDIS, will be highly regarded

Ready to make a bigger impact?

If you are ready to lead with purpose, grow strong services and help more people live the life they choose, we would love to hear from you.

Apply today and help shape a more inclusive future with Aruma. For more information please contact Roxanne Higgins Executive General manager Community and Therapeutics 0477744763 roxanne.higgins@aruma.com.au

Our recruitment approach

We review applications as they come in and may move quickly to interview great candidates, so we encourage you to apply early. Roles may close sooner if we find the right person. If you are unsuccessful and would value feedback, please reach out to our Talent team.

Closing Date: Friday the 8th of July