selectability

Regional Manager - Cairns

selectability  •  Cairns, AU (Onsite)  •  10 days ago
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Job Description

The opportunity

We’re looking for an experienced and values‑driven Regional Manager to lead our Cairns operations and help shape the future of community services across Far North Queensland.

In this senior leadership role, you’ll oversee a diverse portfolio including NDIS, Supported Independent Living, Support Coordination, Community Access, and Accommodation services, with planned expansion into Child Safety and Aged Care.

You’ll balance strong operational leadership with a people‑first mindset, empowering teams to deliver high‑quality, person‑centred supports while ensuring compliance, sustainability, and growth.

This is a chance to lead locally, influence strategically, and genuinely improve lives.

What you’ll be doing

  • Lead and oversee all service operations across the Cairns region
  • Champion quality, compliance, and safe service delivery across NDIS and related programs
  • Build, mentor, and inspire a high‑performing regional workforce
  • Manage financial performance, budgets, and operational sustainability
  • Strengthen relationships with community partners, government agencies, and health networks
  • Identify and drive growth opportunities and new service streams
  • Foster a culture of continuous improvement, innovation, and accountability

About you

You’re a confident, compassionate leader who thrives in complex service environments and enjoys building capable teams.

You’ll bring:

  • Proven leadership experience in NDIS, Child Safety, Aged Care or community services
  • Strong operational, financial, and people management capability
  • Excellent communication skills and confidence engaging diverse stakeholders
  • A practical, analytical approach to problem‑solving and decision‑making
  • A genuine passion for person‑centred supports and community impact
  • The ability to manage competing priorities and remain calm under pressure

Essential requirements

To be successful, you’ll need:

  • Relevant qualifications in business, mental health, community services, child safety or aged care
  • Current QLD Driver Licence
  • Working with Children (Blue Card) and NDIS Worker Screening clearance
  • NDIS Worker Orientation Module completion
  • Ability to work flexibly, including some after‑hours work and on‑call responsibilities

Why join selectability?

At selectability, purpose sits at the heart of everything we do.

  • 84% of employees rate us a truly great place to work
  • Up to $15,900 salary packaging
  • Flexible working arrangements
  • Access to Fitness Passport and Employee Assistance Program
  • Genuine career pathways and professional development
  • The opportunity to make a meaningful difference in regional communities

About us

selectability is a not‑for‑profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland. We’re proud to deliver high‑quality local supports and are expanding our services to include child safety and residential aged care.

Ready to lead with impact?

Submit your resume and a cover letter outlining why you’re the right person for this role.

For a confidential discussion, contact selectability’s HR Officer Josh Cannon on 07 4453 0100 or email HRCorporate@selectability.com.au

selectability

About selectability

selectability is a not-for-profit charity dedicated to improving mental wellbeing and preventing suicide across regional Queensland.

We believe everyone deserves access to high-quality supports locally and at every stage of life. Over the past year, we’ve strengthened our commitment to delivering child and family care, along with aged care services, so that more Queenslanders in regional, rural and remote communities have access to the support they need.

Operating across a diverse geographic footprint, our head office is based in Townsville. Our aged care services span the Lower Gulf communities of Normanton, Mornington Island, and Doomadgee, and selectabiity has recently expanded this program to Aurukun.

Since 2021, we’ve provided child and family care services, and in that time have expanded and matured our program to ensure more children and young people have access to the residential care they need.

Today, we support 18 diverse communities—extending north to Aurukun, south to Rockhampton, and west to Mount Isa.

We’re proud to be one of the region’s leading providers of NDIS psychosocial supports—and by partnering with state and federal governments, we deliver wellbeing programs that ensure people who aren’t receiving the NDIS can still access the vital services they need.

selectability's workforce of almost 1000 passionate, skilled and dedicated individuals is central to our high-quality, person-centred service delivery. Our team delivers care with empathy and professionalism, supporting our recipients to build confidence, indepedence and a strong sense of beloning.

Whether it's supporting individuals through the NDIS or a funded wellbeing program, guiding the development of children and young people, or delivering aged care services with dignity and respect, our employees make a difference every day.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Townsville City, AU
Year Founded
2017
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