Job Description

At Access Bank, we do more than deliver banking services—we build lasting relationships anchored on trust, excellence, and an exceptional customer experience. As a Regional Manager, you will lead from the front, shaping how our customers experience the Bank across multiple branches while driving sustainable business growth.

You will champion a service culture that consistently exceeds expectations, ensuring every customer interaction reflects our commitment to responsiveness, professionalism, and innovation. Beyond performance, this role offers a clear platform for career advancement—providing the scale, visibility, and leadership exposure required to accelerate your growth within a forward-thinking, globally connected institution.

This is an opportunity to influence outcomes, develop high-performing teams, and build a career defined by impact, leadership, and continuous progression.

Functions & Responsibilities

• Identify / establish new customer relationships
• Review call plans of the team
• Identify market opportunities and potential Hubs
• Sell banks products and services to retail customers
• Oversee the process of identifying customer needs and proactively seek to provide products/ services to meet their anticipated needs
• Prepare management reports carry out market research on the retail business
• Training direct reports of banks products and services
• Set / define goals and targets and ensure they are achieved
• Identify and make market presentations to market clusters
• Monitor and evaluate performance of the Team Lead
• Perform other duties as assigned by the Group Head

Requirements

• Excellent customer relationship development/management
• Advance selling skills
• Knowledge and understanding of Nigerian Retail market
• Basic Banking Operations (Domestic & International Operations)
• Products Knowledge
• Environmental / Industry analysis

Supervisory Skills

• Leadership / Supervisory
• Team building / conflict management
• Organization & coordination
• General managerial / administration

Generic Skills

• Interpersonal skills

Professional Requirements

• First degree in any Business-related discipline

• A Masters and/or other professional qualification

Minimum Experience

• 8 - 10 years relevant experience. At least 3 - 5 years in management position and marketing units