Job Description

Job DetailsLevel: ExperiencedJob Location: Alvin Pico - Alvin, TX 77511Position Type: Full TimeEducation Level: High SchoolJob Category: ManagementWho We Are
Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service. 
Why Join Us?
We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:
Competitive hourly wage
401(k) with 6% company match
Health and vision insurance
Company paid dental insurance
Company paid AD&D and life insurance
Paid time off with rollover hours
Referral bonus programs
Job Summary
The Regional Manager (RM) of Operations will lead strategic and operational performance for the Gulf Coast region (greater Houston area), including Industrial Services support, to drive safe profitability and exceptional customer service. This role requires strengths in logistics and fleet management, financial oversight, communication, problem-solving, organization, and a growth mindset.
Responsibilities include overseeing processes, inventory, supply chain, safety and environmental compliance, budgeting, and financial reporting. The RM will drive continuous improvement, coordinate operations with sales, manage customer and vendor relationships, ensure regulatory compliance, and operate within company policies and budget guidelines.
Duties/Responsibilities:
Region Performance:
Responsible for overall profit and loss financial performance with focus on safety, profitability, growth, and exceptional customer service
Oversee day-to-day operations which is 24/7 empowering and supporting the local Operations leadership including continuous awareness of KPIs and resource need planning
Develop and implement primary and contingency plans to support operations to be in position to respond immediately to emergency requests from current customers and be able to support business development opportunities.
Directly support and lead customer growth goals in coordination with sales team and management
Responsibility of overall delivery and service work scheduling, efficiency and optimization
Responsible to implement and execute company initiatives
Coordinate and implement all safety initiatives as directed by the company safety committee
Responsible for the coordination of fleet maintenance, safety records, DOT files/records and overall plant/asset compliance using company fleet management and compliance
Monitor and implement all safety practices as regarded by regulatory agencies and company policies
Provides feedback to senior management regarding region performance including competitor information
Maintain adequate systems knowledge and communicate system support needs for plant operations
Responsible for inventory management and pricing programs
Meet or exceed budget revenue guidelines and control expenses to meet or exceed budget requirements
Evaluate daily, weekly, and monthly plant reporting as required by senior management and ensure that functions at each plant are performed as required and adapting to trends identified
Responsible for accounts receivable for the area
Adhere with all company policies, procedures and business ethic codes and ensures that they are communicated and implemented within the team
Coordinate with management on equipment needs and repairs including procurement forecasting and asset optimization
Personnel Management:
This position will directly supervise at this time 4 locations (Alvin, Baytown, Beaumont and Dayton) including 2 managers
Recruits, hires and trains employees based on criteria agreed upon by senior management
Ensure timeliness of recruiting and interview responses withing the regions
Ensure quality on boarding and reoccurring in person training in coordination with company HR and support
Manage applicable team meetings, development programs and reporting
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Demonstrates ability to interact and cooperate with all company employees
Customer Service:
Ensure region personnel provides timely and professional responses to all customer inquiries
Resolves customer problems by clarifying customer concerns; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Responsible for achieving acceptable customer positive reviews on review platforms
Ensures personnel understand and promote our company services and inside sales strategies
Ensure the regions for each plant have continuous improvement on customer data and information
Oversee region’s annual community engagement activities and customer appreciation events
The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.
QualificationsSkills/Abilities:
Proven leadership with ability to coach and motivate a team
Ability to communicate effectively up and down the organization while using active listening skills
Ability to multitask and problem solve
Must have excellent interpersonal skills and ability to handle sensitive situations
Proficient in the Microsoft Office Suite and use of Data and Reports to make business decisions
Service oriented
Ability to attain necessary certificates to lead the team
Education and Experience:
A Bachelor’s degree or Associate’s degree with at least ten (10) years of management experience; or a combination of experience and education that results in the required knowledge, skills, and abilities is required
Familiarity with fuel products and preferred experience in the working with industrial and commercial customers
Must have a valid driver’s license with a clean driving record
Physical, Mental, and Behavioral Requirements:
The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.
Position will require travel and availability to support markets that work 7 days per week and seasonally there can be additional demands including from weather and emergency events.
Regularly and safely lifts, carries, and handles supplies and equipment weighing at least 20 - 75 pounds
Prolonged periods sitting at a desk and working on a computer
The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch
Must pass pre-employment screening and background check
The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.
Meritum Energy is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.