Puma Energy

Regional Loyalty & Digitial Solutions Technical Lead

Puma Energy  •  Republic of Panama (Onsite)  •  17 days ago
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Job Description

Function:

The Technical Lead acts as the primary bridge between regional business objectives and technical execution. This role blends the strategic partnership of a Business Analyst with the hands-on expertise of a Senior Software Engineer. You will lead the evolution of the Puma´s Loyalty App, with a specific focus on architectural efficiency, performance monitoring, and system reliability.

Key Responsibilities:

Strategic Technical Alignment & Business Analysis

  • Partner with marketing and IT teams to translate loyalty app requirements into scalable microservices architectures.
  • Develop and maintain Business Requirement Documents (BRDs) and Functional Specifications while ensuring they align with modern cloud-native standards.
  • Act as a "Technical Translator," ensuring business features are built for maximum performance from the design phase.

Performance Engineering & System Efficiency

  • Monitoring & Observability: Implement and oversee advanced monitoring solutions to track app health, latency, and user-journey bottlenecks.
  • Optimization: Lead initiatives to modernize legacy backend and frontend code (Java/Spring Boot/Kotlin) to improve response times and reduce operational costs, as well as optimize Microsoft Azure Service Plans and configurations to ensure high-performance application delivery while maintaining peak cost-efficiency.
  • Scalability: Design high-throughput transaction systems capable of handling peak traffic loads during regional marketing campaigns.
  • Database Excellence: Optimize SQL/PostgreSQL performance to ensure data-heavy loyalty features (points balance, history) load instantaneously for the end user.

Data-Driven Insights & Analytics

  • Leverage Databricks and advanced analytics to uncover technical patterns in user behavior and system performance.
  • Translate data trends into technical debt priorities, ensuring the app remains efficient as the user base grows.
  • Champion a "performance-first" culture, using KPIs to prove the ROI of technical optimizations.

Agile Leadership & DevOps

  • Manage the product backlog, Epics, and User Stories within Microsoft Azure DevOps.
  • Mentor cross-functional teams and external vendors, championing Agile methodologies and CI/CD best practices.
  • Directly oversee solution validation, ensuring code quality and architectural integrity meet global standards.

Candidate Requirements:

  • Education: Bachelor’s degree in Computer Software Engineering or a related technical field.
  • Experience: 5+ years of experience in software development and technical leadership roles.
  • Expertise: Proven track record in building and optimizing large-scale digital applications or high-traffic platforms.
  • Tech Stack: Expert-level proficiency in Java, Spring Boot, Microservices, and Kubernetes.
  • Performance Tools: Familiarity with APM tools (e.g., AppDynamics, New Relic, or Datadog) and Cloud-native monitoring.
  • Data Skills: Experience with Databricks, SQL optimization, and performance profiling.
  • Languages: Native or Bilingual proficiency in Spanish; Professional Working proficiency in English.
  • Competencies: Analytical mindset with a focus on efficiency; ability to influence stakeholders; high degree of ownership over system reliability.
Puma Energy

About Puma Energy

Puma Energy is a leading global downstream energy business, safely providing energy in more than 35 countries, primarily across central America and Sub-Saharan-Africa. Our downstream business segments include fuels, aviation, lubricants, LPG and bitumen.

Our purpose is Energising Communities to help drive growth and prosperity by sustainably serving our customers’ needs in high potential countries around the world.

What to find out more and be part of our Puma Energy team? Take a look at our latest job posts and get in touch!

Industry
Oil, Gas & Mining
Company Size
5,001-10,000 employees
Headquarters
Singapore, SG
Year Founded
1997
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