Job Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Join our Regional Logistics team and be the Senior Project Manager who leads our PMO to new heights, driving strategic transformation and making a meaningful impact on our logistics operating model.

HOW WILL YOU MAKE AN IMPACT?

Reporting directly to the Regional Operations Excellence & PMO Director of Richemont Asia Pacific in Hong Kong, you will play a key leadership role in driving operational excellence within the logistics network, leading the development and implementation of strategic projects across the APAC region, in alignment with Richemont guidelines and regional ambitions. As part of the transformation and optimization of our processes and systems, you will also support application changes with our operational teams in a system environment based on SAP (LE, eWM, MM, GTS, etc.).

Your key responsibilities will be,

• Project Leadership:
• Lead complex logistics network and cross-functional transformation projects from initiation through deployment, ensuring successful delivery across multiple initiatives simultaneously while shaping the future of our regional logistics operations.
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports Richemont strategic objectives.
• Facilitate structured pre-study gap analysis, identify gaps versus the target solution, and recommend future-state processes to improve efficiency, compliance, and scalability.
• Own regular reporting on project progress, issues, risks, and key decisions across all phases.
• Embed clear governance and communication across different projects to drive alignment, transparency, and shared ownership of outcomes.
• Drive change management activities across logistics, warehousing, compliance, and import/export domains, ensuring changes are well communicated and adopted.
• Develop supporting documentation including risk logs and requirement specifications and proactively resolve issues or potential malfunctions.
• Establish a strong working relationship with Central, Region, and Markets to support post-go-live improvement and the evolution of business processes and systems.
• Operational Excellence:
• Ensure adherence to APAC logistics operating model and its consistency across projects with continuous learning and standardization.
• Champion continuous improvement and process digitization, leveraging automation, AI and real-time data to drive operational efficiency and traceability.
• Identify areas of improvement within APAC and collaborate with regional and central counterparts to define and prioritize improvement initiatives.
• Challenge and validate proposals for changes to the regional operating model.
• Support regional and cross-functional projects by understanding the business model, assessing impacts, and providing expertise on the operating model.
• Consolidate operational best practices across the region and apply the relevant flow to the region.
• Support the centralization of major RFQs in the region.
• Produce, elevate, and continuously improve standards and SOPs for Warehouse and Distribution key processes.
• Collaborate closely with the Group Logistics team to implement regional and local Lean & Continuous Improvement initiatives based on the global strategy.
• Analyze, identify, and implement actions to optimize transportation activities from CDC to RDC and from RDC to End Customer, supporting lead time reduction and supply chain reactivity.

Your contributions will directly impact the efficiency and effectiveness of our logistics operations, ensuring a seamless and standardized approach.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

To succeed in this role, you should bring strong senior-level project leadership experience, ideally within logistics operations, supply chain transformation, or operational excellence environments. A Master’s degree in logistics, supply chain management, engineering, business, or a related field is preferred.

• Strong experience leading complex, end-to-end projects with full lifecycle ownership, from design through implementation and stabilization.
• Proven ability to structure ambiguous business challenges, define recommendations, and drive execution with strong governance.
• Advanced capability in process analysis, stakeholder alignment, data gathering, and translating insights into practical solutions.
• Experience in logistics, warehouse, transportation, freight forwarding, operations process design, implementation, and reengineering.
• Ability to work across multiple priorities in a fast-paced environment while maintaining clarity, focus, and delivery quality.
• Strong influencing and communication skills in a matrix organization, with the ability to engage stakeholders at all levels.
• Strategic thinking combined with strong attention to detail and problem-solving skills.
• Ability to translate data into KPIs, action plans, and measurable business outcomes.
• Strong ownership mindset, with the confidence to work autonomously and drive decisions by objectives.
• Fluent in written and spoken English and Cantonese; Mandarin is a plus.
• Strong SAP implementation exposure, with solid knowledge of GTS, TMS, eWM, and MM.
• Excellent proficiency with MS Office.

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

YOUR JOURNEY WITH US

During the hiring process, we will conduct interviews to assess your qualifications, experience, and fit with our team. You will have the opportunity to meet with key stakeholders and learn more about our organization and the role. We believe in providing a transparent and informative recruitment journey, and we look forward to getting to know you better.

Join us in revolutionizing our logistics operations and making a lasting impact on our organization. As the Hiring Manager, I am excited to work with a talented individual who is passionate about project management, operational excellence and driving positive changes. Join our team and be part of our journey towards success!

#Richemont #WeCraftTheFuture