Job Description

• Coordinate and communicate with regional planning team & regional logistics team for monthly replenishment & newness shipment arrangement. Ensure the shipments arrive warehouse and launch at markets as per schedule.
• Manage shipments with assigned forwarder, broker and warehouse to ensure timely and efficient cargo handling.
• Prepare and handle the shipping documents with broker and solve custom enquiry if any. Ensure compliance with all regulatory and safety requirements in the shipping and logistics operations.
• Manage replenishment to retail stores with reginal planning & retail team, whole orders as well as orders for sale events.
• Supervise and monitor 3PL warehouse operation teams, ensure 3PL is followed the SOP on operation.
• Maintain 3PL warehouse stock accuracy, manage stock count with corresponding parties, and ensure 3PL organize inventory cycle count.
• Monitor 3PL performance to ensure the transportation quality and control of delivery. Coordinate with planning, sales team and warehouse to ensure on-time order fulfilment to stores.
• Support on Merchandise & non-merchandise delivery for new store opening, store renovation, store closure and sales event.
• Support Marketing team for the product delivery to marketing event as well as the product seeding delivery.
• Manage monthly billing with 3PL & Finance team, ensure billing accuracy and charge as per contract.
• Ensure 3PL provide warehouse reports as per requested, such as inbound summary, outbound summary or non-merchandise inventory report etc.
• Maintain metrics and analyze data to assess performance and implement improvements. Provide logistics cost analysis and 3PL KPI to management team to aid customer service and cost improvements.
• Resolve problems concerning transportation, logistics systems, imports or exports or customer issues.
• Handle order processing in SAP.
• Investigate the non-conformity and incident cases when required
• Perform other ad-hoc duties assigned by Manager
• Minimum 3 years of relevant experience in logistics operation preferably from retail industry
• Responsible, detail-minded and good interpersonal communication skills
• Proficiency in Microsoft Office, Excel and word
• Experience in full set I/E shipping documents
• SAP Knowledge would be an advantage
• Proficiency in written and spoken English & Mandarin
• Fresh graduates with relevant academic backgrounds are welcome to apply
• Immediate availability is highly preferred for this hiring