Regional Learning Manager - FC
At Amazon, our mission is to be Earth's most customer-centric company. Amazon is looking for an experienced Regional Learning Manager to lead and manage all aspects of the Learning & Development (L&D) function across Fulfillment Centers (FCs) in the region. Based in Bangalore with a degree of geographical flexibility, this role is pivotal in driving associate and manager capability, ensuring alignment with global learning standards, and partnering with Operations and HR to build a high-performing workforce. The role reports to the Senior Manager and plays a critical part in shaping a culture of continuous learning, operational excellence, and people development across the FC network.
Key job responsibilities
Management
-Own the L&D function and drive its productivity to meet business needs across all FCs in the region, ensuring alignment with global standards and Amazon's learning policies
-Partner with HR Business Partners to design and implement training plans including needs analysis, skills development, cross-training, and leadership development; facilitate orientation for permanent and temporary employees
-Foster the growth of front-line associates and FC managers by providing ongoing guidance, support, and development opportunities
-Ensure the FC Learning team creates and maintains accurate SOPs, job task documentation, and training aids/visuals; manage L&D resources including budget, headcount, equipment, and materials
-Leverage technology and AI-powered learning tools to enhance training delivery, personalise learning journeys, and improve overall L&D effectiveness across the FC network
Production
-Lead cross-functional FC projects that drive improvements in quality, productivity, and employee safety; design and deliver training programs to build L&D support capacity during peak periods
-Utilize data and digital platforms to track learner progress, identify skill gaps, and drive evidence-based decisions that improve operational outcomes
Administrative
-Track and report training metrics through the dashboards and reports, and communicate Learning goals, assignments, and progress updates to stakeholders
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
