Gurley Leep Automotive Family

Regional Junior Field Technician (West Region)

Gurley Leep Automotive Family  •  Davenport, IA (Onsite)  •  1 month ago
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Job Description

Smart Automotive of Davenport is a part of the Gurley Leep Automotive Family We are a family owned automotive group that is always looking for talented people to join our team. From technicians to administrative to sales to management, we welcome all applicants who are interested in joining our close-knit work family. Apply today!

We're hiring an entry-level Regional Junior Field Tech to provide essential IT support across dealerships in the Davenport or Des Moines, Iowa area. This Tier 1 position starts with a 180-day probationary period with the option to transition to full-time based on performance and business needs.

Duties:

  • Perform basic troubleshooting for hardware, software, office applications, and network connectivity issues including WAN/LAN, and printers
  • Deliver excellent customer service to end users across multiple dealership locations
  • Build strong relationships with dealership department heads
  • Conduct wellness checks and proactive support visits to assigned locations
  • Complete required training
  • Resolve routine tickets independently while maintaining positive user feedback

Benefits:

  • Competitive hourly pay ranging from $18-25 per hour based on experience
  • 180-day contract position with strong potential for full-time conversion
  • Mentorship from experienced Regional Field Techs and Systems Administrators

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Requirements

Required Qualifications:

  • Entry-level experience in IT support or related field
  • High school diploma or GED required; IT-related associate degree or technical certification preferred
  • Strong problem-solving skills and attention to detail
  • Excellent customer service orientation and communication skills
  • Ability to work independently and as part of a team
  • Reliable transportation for travel within the Davenport/Des Moines service area
  • Must have a valid driver’s license and pass a motor vehicle records check

Preferred Qualifications:

  • Basic knowledge of Windows operating systems and Microsoft Office applications
  • Familiarity with Active Directory, Office 365, or networking concepts
  • Previous customer-facing technical support experience
  • Experience with computer imaging, deployment, and hardware replacement.
  • Valid driver's license with clean driving record
Gurley Leep Automotive Family

About Gurley Leep Automotive Family

The Gurley Leep Automotive Family is a family-owned business with 22 dealerships across five states, including Indiana, Iowa, Michigan, Missouri, and Illinois, employing over 1,300 team members.

Our story began in 1967, when Mike Leep Sr. started as a car salesman at Highland Dodge. Driven by determination and a passion for the automotive industry, Mike quickly rose through the ranks and realized his dream of becoming a dealer in 1974 when he acquired Highland Dodge. Together with his former business partner, Van Gurley, Mike expanded the business to South Bend, IN, in 1977, acquiring the Buick store downtown. This marked the beginning of what has become one of the largest and most respected automotive groups in the Midwest.

We are committed to bettering the lives of our guests, our team members, and our communities. This mission is brought to life through our core values:

• Our guests are the focus of everything we do. We always treat them warmly, with kindness and professionalism.

• Team members are family. We are invested in their success by providing them the tools, training, and opportunities to prosper.

• We are driven to give in our communities. It’s the right thing to do.

With a legacy built on hard work, community connection, and a dedication to excellence, the Gurley Leep Automotive Family continues to grow while staying true to the values that have guided us for almost five decades.

Industry
Automotive & Mobility
Company Size
201-500 employees
Headquarters
Mishawaka, IN
Year Founded
1977
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