Job Description

Employment Type: Full-Time

FSLA: Salary/Exempt

Division: Human Resources

Department: HR Operations

Reports to: Director of HR Operations

Supervisory Duties: No

Salary Range: $125,000 - $135,000

Provide accurate and timely assistance to multiple offices with the day-to-day operations of the human resources function. In close partnership with the Human Resources team, this role will perform a variety of complex, technical, and administrative duties relating to personnel functions and programs in the areas of employee engagement, performance management, culture and recognition, HR operations, and employee onboarding. 

Responsibilities / Essential Functions

• Serve as a strategic HR partner to regional leadership and office managers, providing guidance and support on all human resources matters.
• Oversee and support the execution of day-to-day HR operations across multiple locations, ensuring consistency and compliance with company policies and legal requirements.
• Lead employee engagement initiatives across the region, including culture-building activities, employee recognition programs, and communication strategies.
• Coordinate and oversee new hire onboarding to ensure a consistent and welcoming experience across locations.
• Act as a resource for employees and managers regarding HR policies, procedures, and best practices.
• Support investigations and resolve employee relations issues in partnership with the central HR team.
• Collaborate on the development and implementation of regional training programs to support leadership and employee development.
• Monitor HR metrics and provide regular reporting and analysis to leadership to inform decision-making and continuous improvement.
• Ensure proper documentation and maintenance of employee records in accordance with internal procedures and applicable laws.
• Partner with other HR team members to streamline processes, improve systems, and implement HR initiatives.

Key Skills

• Strong written, verbal, and presentation skills.
• Excellent interpersonal and customer service skills.
• Ability to handle sensitive and confidential information in a discrete, professional manner.
• Creative and analytical multitasker, with the ability to prioritize and execute multiple projects and deadlines.
• Ability to work independently and collaboratively, seeking guidance when necessary.

Required Experience

• Bachelor's degree in human resources, business administration, or relevant field.
• 5+ years of progressive experience within human resources.
• Proficiency with Microsoft Office Suite.