Job Description

This position is based in Northern California and will travel to the Northern California portfolio of hotels.

Position: Regional Human Resources Business Partner

Department: Human Resources

Exempt

Position Reports to: Senior Regional Human Resources Business Partner

OTO Development is pleased to announce a wonderful opportunity for a Regional Human Resources Business Partner. Relocation assistance and visa sponsorship are not available for this position.

Pay Range: $110,000 – $140,000 annually (pay will be based on experience and market data of the position), plus discretionary bonus and a comprehensive benefits package.

What will you be doing most days?

• Develop, maintain and support a business partnership with the hotel leadership and work teams serving as an advocate, cultural ambassador, subject matter expert, and problem solver on team member issues
• Check in with team members on any issues, work with corporate on leave management, benefit communication, team member training and other initiatives
• Provide employee relations and engagement support to the region with the focus on achieving best in class workforce for high retention and team member engagement
• Provide coaching/counseling to hotel leadership on employee issues, documentation, terminations, and navigating through employment laws
• Assist the Regional Director of Operations on various leadership and team member support needs
• Develop and maintain employee relations tracking, reporting, and people analytics (e.g., turnover, engagement, ER trends) to deliver actionable insights to regional leadership
• Lead employee relations matters and investigations within Northern California (or other regions as needed), partnering closely with the Director of Human Resources
• Conduct exit interviews within the region and provide information to corporate & regional leadership
• Provide training on a variety of employment related topics as needed
• Actively and consistently participate in weekly hotel staff meetings, daily line up meetings, departmental meetings, as needed or otherwise requested
• Support hiring managers with recruitment efforts and provide guidance, suggestions, and work on recruitment initiatives
• Assist with orientation of new hires within the region

What are the requirements for this position?

• You are a skilled relationship builder at all levels
• Bilingual in Spanish or Cantonese strongly preferred
• You have strong working knowledge of regional employment law such as wage & hour, documentation, workers’ comp, federal and state LOA, and labor relations
• You bring empathy and a service mindset to help drive engagement and retention efforts
• You are extremely comfortable & skilled with coaching and counseling to our Property leaders (Regional Operations Director, GM, AGM and Department Managers)
• You have excellent oral, written, and interpersonal communication skills
• You have excellent training skills - expert user in PowerPoint, eLearning/LMS platforms, virtual training tools (e.g., Teams, Zoom), and HR technology including HRIS/ATS and AI-enabled tools, comfortable with leading training or rolling out new initiatives or reinforcing existing ones
• 5+ years of progressive HR experience, including employee relations and investigations, ideally in hospitality or multi-unit operations
• Prior experience working in a leadership role at a hotel is preferred
• Bachelor’s degree in Human Resources or a related field, or equivalent experience; PHR/SPHR or SHRM-CP/SCP certification preferred

Physical Requirements for this Position

You must be able to walk and stand for extended periods of time as the job dictates, with or without reasonable accommodation.

Travel Requirements

This position requires up to 30-40% travel. Travel is outside the local area and overnight.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. OTO has ranked on Inc. 5000's list of Fastest Growing Private Companies and was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO Development is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act and applicable local ordinances.