Job Description

Why You’ll Love World Market

You won’t find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast-moving environment where your contributions are valued, growth is supported and you can have a little fun—you’ve found it!

What You’ll Do

The Regional Human Resources Manager will be responsible for managing all aspects of Human Resources for assigned markets (45+ stores). You will play a critical role in providing partnership and counsel to Field Leaders, Store Management and store team in developing HR solutions that enable a high-performance culture which provides exceptional customer experiences and delivers on the Company’s core values: Authentic, Empowering, Respectful. You will advise business partners on all aspects of human resources that relate to performance management, employee relations, compensation strategies, policy interpretation, safety, succession planning and recruitment.

• Provide HR support to the region by focusing on associate relations, talent development, performance management and compliance.
• Partner with field leaders on solutions to complex associate relations, staffing and retention issues and planning giving both strategic and tactical guidance.
• Support Company-wide initiatives to help teams achieve goals and deliver results.
• Quickly build trust and rapport, maintaining a positive and productive relationship with associates at all levels.
• Monitor and ensure compliance on practices across all retail locations including hiring, onboarding, training, and associate engagement practices.
• Manage and resolve difficult issues while remaining objective in all matters. Identify core issues and make recommendations based on facts, performance, precedents, and laws.
• Train Managers on HR practices and procedures including coaching, discipline, and hiring.
• Ensure Retail HR operations adhere to legal standards and practices.
• Respond effectively to changes in business priorities and support business partners with change management.
• Effectively investigate and resolve associate complaints/concerns.
• Effectively conduct the majority of communication over the phone and virtually.
• Occasional travel, including overnight stays.

What You’ll Bring

• BA/BS degree, or comparable generalist HR work experience preferably in the retail industry.
• 3+ years of previous management experience in Human Resources or related field - versed in a broad range of HR disciplines (comp/benefits, HR policies/procedures, labor law, employee relations, etc.).
• Indisputable personal work characteristics with the highest level of professionalism, objectivity, and integrity in all situations.
• Excellent communication skills to convey confidence and to collaborate with all levels - from associate to the executive level.
• Ability to manage competing priorities, adapt to change, and thrive in ambiguous situations.
• Work Location: Remote. You will work remotely and may spend time in our Alameda, CA Home Office based on business needs

Why We Love It

• Work life balance is a priority.
• Up to 30% employee discount.
• A fun and supportive work environment where you feel welcomed and safe.
• A culture of inclusion that empowers you to be your best authentic self.
• Opportunities to make an impact through your passions.
• Wellness Programs including virtual fitness classes, personal health advocates, coaches, gym discounts and more.
• Accrued Vacation and Sick Time.
• Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.

CA Pay Range is $110k-$120k

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.