Job Description

Das erwartet Dich

Do you enjoy leading teams and driving operations across different countries? Are you motivated by improving performance while ensuring high-quality service delivery? As Regional Head of Travel, Health, IT & Cyber (m/f/d), you will take on a strategic leadership role within our Northern Europe operations. You will work closely with international stakeholders and guide teams to deliver efficient, customer-focused services. In this role, you will combine strategy and hands-on leadership, shape transformation initiatives, and foster a culture of collaboration and continuous improvement. You can expect a dynamic, multi-country environment where you will drive performance, optimize processes, and contribute to building future-ready operations.

Your responsibilities

• Defining and implementing the operational strategy
• Monitoring and optimizing performance (KPIs, SLAs, quality, cost)
• Ensuring high-quality service delivery and customer experience
• Leading and developing international operations teams
• Driving transformation and continuous improvement initiatives
• Establishing governance structures and managing key stakeholders
• Managing operational risks and ensuring business continuity
• Promoting innovation, automation, and data-driven decision making
• Developing talent and critical capabilities across the region
• Ensuring compliance with group guidelines and local regulations

Das bringst Du mit

• Master’s degree in Business Administration, Engineering, or related field
• Minimum 5+ years of experience in operations, including senior leadership roles
• Proven experience in operational management within large medical operations teams
• Proven experience in managing multi-site / international operations, healthcare services
• Demonstrated track record in process optimization and performance improvement
• Experience in transformation, digitalization, or change management initiatives

Applications from people with disabilities will be given preferential consideration if they have equal qualifications.

Was wir Dir bieten

At Redion, you will join an international and dynamic organization with a strong societal impact.

We offer a high-impact leadership role where you can combine strategy and operations across multiple countries.

Dein Recruiting Kontakt

Anneleen Verhaeghe is happy to take the time to personally answer your questions.