Job Description

Location: Flexible within Europe

Working model: The standard working arrangement is three days per week at a DHL office and two days working from home. Some flexibility may be discussed depending on the selected location, local company policy, and business requirements

Employment type: Full-time, permanent

Shape the growth of cargo insurance across Central and Eastern Europe

DHL Group connects people and businesses in more than 220 countries and territories. Our Insurance & Risk Management function helps protect DHL’s people, assets, customers, and operations through insurance solutions aligned with the realities of global trade.

We are looking for a commercially driven insurance professional to lead the growth of our customer cargo insurance business across Central and Eastern Europe.

This is a regional role at the intersection of insurance, logistics, and business development. You will work with DHL business units and commercial teams across the region to identify growth opportunities, strengthen sales capabilities, and make relevant cargo insurance solutions more accessible to our customers.

What you will do

• Develop and execute the regional growth strategy for customer cargo insurance across Central and Eastern Europe
• Identify market opportunities and create initiatives that increase insurance adoption, revenue, and market penetration
• Partner with DHL business units and local commercial teams to integrate insurance into customer conversations and sales channels
• Equip sales teams with the training, tools, and guidance needed to position cargo insurance solutions effectively
• Build strong relationships with senior internal stakeholders, clients, insurance partners, and other relevant parties
• Support client meetings, workshops, campaigns, and regional marketing initiatives
• Ensure consistent product availability while identifying opportunities for specialized customer segments
• Collaborate with global and regional colleagues across insurance, claims, compliance, operations, IT, and sales
• Monitor commercial performance, market developments, customer needs, and pricing trends
• Ensure regional activities align with applicable governance, regulatory requirements, and DHL’s global insurance framework

What will help you succeed

Essential experience

• Significant experience in B2B insurance sales, insurance brokerage, or commercial business development
• Strong knowledge of cargo or marine cargo insurance products and distribution models
• Demonstrated success growing revenue, insurance placements, customer portfolios, or market presence
• Experience working directly with corporate clients and senior commercial stakeholders
• Ability to lead regional initiatives and influence stakeholders across a matrix organization
• Strong commercial judgment and the ability to translate market data into practical growth actions
• Professional fluency in English
• Willingness and ability to travel across Central and Eastern Europe

Preferred experience

• Experience within logistics, freight forwarding, transportation, insurance brokerage, or a multinational insurance organization
• Knowledge of cargo claims processes and insurance-related regulatory requirements
• Experience working across multiple Central and Eastern European markets
• People-management or regional matrix-leadership experience
• Fluency in an additional Central or Eastern European language
• University degree or relevant professional insurance qualification

What makes this opportunity different

• Take ownership of a regional cargo insurance growth agenda across multiple CEE markets
• Work at the intersection of global logistics, insurance, and commercial strategy
• Gain visibility and influence across DHL business units and senior regional stakeholders
• Help sales teams deliver greater value and protection to customers
• Join an international Insurance & Risk Management community with access to global expertise
• Benefit from a competitive senior-level compensation package, development opportunities, and comprehensive local benefits

About DHL Group

DHL Group is one of the world’s leading logistics organizations, connecting people and improving lives through global trade and supply-chain solutions.

Our Insurance & Risk Management function works closely with the business to understand risk, support commercial development, and deliver high-quality insurance solutions for DHL and its customers.

If you are excited by the opportunity to combine cargo insurance expertise with regional business growth, we would be pleased to hear from you.