Hey, mabuhay! 👋
Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.
With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.
Now, we're looking for a Regional Growth Lead. As a This role sits at the intersection of data, strategy, and on-the-ground execution — helping the company understand how the marketplace (riders, drivers/bikers, and demand) is performing, and turning that understanding into concrete operational improvements. You'll work closely with City Operations, Marketing, Finance, Product, and Data teams to monitor key marketplace metrics (supply/demand balance, trip completion, driver-partner earnings and retention, fraud/safety incidents, city-level performance), identify problems before they become critical, and design and implement solutions that improve efficiency, unit economics, and rider/driver experience. This is a high-impact, fast-paced role suited to someone who is comfortable with ambiguity, enjoys working with large datasets, and wants to see their analysis translate directly into real-world operational change.
📌 Where And How You Can Work
Our Manila hub is the heart of our operations, keeping millions of commuters and riders connected across the metro. We don't believe in micromanaging your route. We trust our team to choose the balance that empowers them and their squad to crush their goals. Whether you’re collaborating onsite, working remotely from your favorite coffee shop, or doing a mix of both, we provide the flexibility; you bring the drive.⚡
Ready to change how the Philippines moves? Let’s get this show on the road!🚦
Key Responsibilities
Marketplace Performance Analytics
● Monitor daily/weekly/monthly marketplace health metrics: supply (active drivers/bikers), demand (booking
requests), trip completion rate, cancellation rate, surge/pricing behavior, and utilization.
● Build and maintain dashboards (SQL, Excel/Google Sheets, BI tools such as Looker/Tableau/Power BI) to track city-
level and national performance in near real-time.
● Conduct root-cause analysis when key metrics deviate from targets (e.g., sudden drop in driver supply, spike in cancellations, service quality issues in a specific city/zone).
● Translate raw data into clear, actionable insights and recommendations for operations and leadership.
Supply & Demand Management
● Analyze supply-demand imbalances by city, zone, and time-of-day; recommend incentive structures, driver
acquisition targets, or repositioning strategies to close gaps.
● Support design and evaluation of driver-partner incentive programs (sign-on bonuses, trip-based incentives,
retention bonuses) — modeling cost, expected uplift, and ROI.
● Partner with City Operations teams to execute localized interventions (e.g., driver recruitment drives, fleet
reallocation, zone-specific promotions).
Process Improvement & Operational Efficiency
● Identify inefficiencies in existing operational workflows (driver onboarding, document verification, support ticket
resolution, fraud review, payouts) and design improved processes.
● Document Standard Operating Procedures (SOPs) and ensure consistent execution across city teams.
● Run pilot programs/experiments (A/B tests) for new operational policies before national rollout, and measure
impact against control groups.
Reporting & Business Reviews
● Prepare weekly/monthly business performance reports and dashboards for leadership, highlighting trends, risks,
and opportunities.
● Support Quarterly Business Reviews (QBRs) with data-backed narratives on growth, unit economics, and
operational health.
● Maintain a single source of truth for key operational metrics and definitions across teams.
Cross-Functional Collaboration
● Work with Finance on unit economics, cost-per-trip, incentive spend efficiency, and payout accuracy.
● Work with Marketing/Growth on promo effectiveness, rider acquisition cost, and retention analysis.
● Work with Product/Engineering to flag app or system issues affecting operations (e.g., matching algorithm
inefficiencies, payment failures) and help prioritize fixes based on business impact.
● Work with Trust & Safety on fraud pattern detection, incident analysis, and driver/rider quality scoring.
Risk, Fraud & Compliance Support
● Analyze transaction and trip data to detect anomalies indicative of fraud (fake trips, GPS spoofing, incentive abuse).
● Support investigations into flagged accounts and recommend policy adjustments to close loopholes.
● Ensure operational practices align with relevant local transport, labor, and data privacy regulations.
Strategic Projects
● Support new city/market launches: market sizing, competitive analysis, supply seeding strategy, and launch
performance tracking.
● Contribute to ad hoc strategic projects as assigned (e.g., new service line feasibility, driver welfare programs,
sustainability initiatives).
Requirements
Bachelors degree in Business, Economics, Statistics, Engineering, Finance, or a
related quantitative field.
1–4 years of experience in business operations, strategy, consulting, analytics, or a similar role — experience in ride-hailing, logistics, e-commerce, or on-demand marketplaces is a strong plus.
● Strong proficiency in Excel/Google Sheets (pivot tables, advanced formulas) and SQL for querying large datasets.
● Familiarity with BI/visualization tools (Looker, Tableau, Power BI, or similar).
● Strong analytical and quantitative problem-solving skills; comfortable working with ambiguous, messy, real-world data.
● Excellent communication skills — able to translate complex data into
simple, actionable narratives for non-technical stakeholders.
● Project management skills with the ability to manage multiple priorities in a fast-paced environment.
● Comfortable with occasional field visits to understand on-ground driver/rider operations.
● Experience designing or evaluating incentive/pricing programs.
● Background in a high-growth startup or marketplace business.
● Knowledge of the local transportation regulatory environment.
Benefits
Why join Angkas?
Our mission is to provide inclusive mobility for Filipinos using the versatility of motorcycles.
Given the worsening traffic in major urban areas from the lagging infrastructure development in the country, Filipinos require more and better transport options, whether to transport themselves, or to have items delivered. We believe that motorcycles are low-cost, versatile, and most of all, already widely adopted for personal use and therefore an effective solution. They are currently underutilized though as a for-hire service, and it is our mission to increase their accessibility to more people.
