Job Description

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Regional Fundraising and Community Engagement Coordinator who wants to make an impact in the lives of others.

Purpose and Impact:

The Regional Fundraising and Community Engagement Coordinator supports fundraising and community engagement activities that advance the mission of Lutheran Services Florida across assigned counties. This position serves as a local point of connection among LSF programs, donors, congregations, civic organizations, businesses, volunteers, and community partners.

Working collaboratively with the Development Team and regional program staff, the Development Coordinator carries out donor stewardship, outreach efforts, volunteer activity, in-kind tracking, and event planning. This is an individual contributor role focused on local execution and relationship development. This role is responsible for the stewardship and support of localized Ambassador Boards and proactively connects with new and potential donors to guide them through their donor journey through data-driven, personalized, and frequent communication.

Essential Functions:

DONOR ENGAGEMENT

• Donor Stewardship – Build and maintain strong relationships with current donors, ensuring regular communication, appreciation, and engagement to retain and increase their support through exceptional customer service.
• New Donor Acquisition – Identify prospective individual, corporate, civic, and faith-based supporters and conduct outreach in coordination with the Development Team.
• Current Donor Communication - Create consistent communication streams with donor base through newsletters and emails that showcase donors stories, program needs, and success stories.
• Donor Acknowledgement - Collaborate with Development team to implement donor acknowledgement process to both appreciate each donor and encourage further connection.
• Record donor contacts, activities , interests, and follow-up actions accurately and promptly in the CRM.

AMBASSADOR BOARD COORDINATION

• Communicate consistently with Ambassador Board Coordinators to collaborate on local initiatives, events, and partnerships.
• Plan and lead Ambassador Board Meetings in local markets at least 1x/month
• Find and nurture new relationships to add to Ambassador Boards.

EVENT SUPPORT

• Assist with planning and executing local fundraising events, open houses, program tours, donor gatherings, and awareness activities.
• Utilize donor relationships to locate sponsors and partners to develop beneficial events that fund and support our local programs.

COMMUNITY OUTREACH

Represent LSF at community events, networking opportunities, conferences, meetings, congregational gatherings and partner activities.

GENERAL

• Team Collaboration – Collaborate effectively as a member of the Development, local and Central Services teams, contributing to effective communication and solid teamwork.
• Advocacy and Partnership – Promote and showcase regional programs/services through written communication (digital and print) as well as presentations to community, corporate, government, congregational, and civic groups in partnership with Communications Team and Regional Program Staff.
• Data Monitoring, Tracking, and KPI Attainment – Manage all donor/data tracking through Customer Relationship Management software including data entry, activity tracking, trend monitoring. Data monitoring will also include staying up to date on Development Team Key Performance Indicators.
• Ongoing Professional Development and Community Engagement- Demonstrate qualities of growth mindset with willingness to learn, grow, and develop their learning around fundraising, LSF, and the local region. The expectation is this individual strives to become an embedded part of the Development team, and the region’s business and development community to support LSF programs.
• Uphold confidential information found in the donor database, while keeping accounts accurate and current meeting notes in the donor database.
• Perform other duties as assigned.

Physical Requirements:

• Successfully completes tasks in varied environments including a moderately noisy environment at times.
• Interacts with others and performs tasks in-person and through the use of technology, with potentially long periods of stationary activity and potentially long periods of increased physical activity including and not limited to driving, overseeing events, transporting materials related to outreach and events, and giving presentations to large groups.
• Moves equipment/materials weighing up to 25 pounds.
• Travels between worksites, meetings, events, donor meetings, program outreach, and community engagements regularly; Requires valid driver’s license, auto insurance, motor vehicle records clearance, and access to dependable transportation.
• Works in a variety of settings, including and not limited to LSF office locations, partner agency and community-based settings, community settings, outdoor settings in varying weather conditions, businesses, and faith-based settings such as churches. This role is hybrid with an expectation of regular days most weeks in the office as well as driving across the state for donor related responsibilities.
• Ability to work in a standard office environment or remotely, as needed.
• Frequent movement within the office to attend meetings, collaborate with team members, or handle materials.
• Proficient in using a computer, keyboard, and mouse for extended periods while drafting communication materials, managing databases, or preparing reports.
• Visual acuity to review and analyze digital and printed materials.
• Ability to stand or walk for extended periods during events, presentations, or community engagements.
• Comfortable handling physical setup or breakdown of event spaces, including arranging tables, displays, or materials.
• Strong auditory and verbal abilities for phone calls, virtual meetings, public speaking, and in-person interactions.
• Requires effective written communication skills for reports, proposals, and outreach materials.
• Flexibility to work evenings or weekends during campaigns, outreach events, or other time-sensitive projects.

Education and Experience:

Bachelor’s or equivalent degree in related field required. Requires 1-2 years of related fund-development experience within a nonprofit or government relations setting with a proven track record of success.

Also required:

Successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring.

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Team player with co-workers and central service office staff.
• Cost effective program operations.
• Adherence to agency policies and management practices.
• Effective staff management and leadership.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com