Job Description

Job Location: Mission Support Office - Menasha, WI 54952
Position Type: Full Time
Job Shift: FTWho We Are:
Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin.  We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.
What You’ll Get To Do:
- Completes routine preventive maintenance on buildings according to checklists provided and makes modifications to maintenance programs as necessary.
- Performs general facility support tasks related to one or multiple functions, including but not limited to basic electrical, plumbing, HVAC, painting, drywall, flooring and furniture and equipment moves.
- Completes regular safety walkthroughs, regular facility inspections and assists safety champions by monitoring and repairing facilities to mitigate risk.
- Reviews and troubleshoots reported facility issues, ensuring problems are properly defined, documented, and either resolved or escalated further to facilities leadership for assistance.
- Receives and prioritizes open items and service requests and provides responses aligned with defined Service Level Agreements.
- Maintains detailed records of repair and maintenance activities and maintains integrity of facility maintenance software.
- Plans and coordinates required third party inspections of facility related equipment, such as with local fire departments.
- Coordinates assigned activities with outside contractors and vendors, such as snow removal, as needed.
- Leads and participates in various facility improvement projects.
- Ensures equipment and tools are maintained in a neat, clean, and organized fashion.
- All other duties as assigned.

QualificationsWhat We Need From You:
- High school diploma or equivalent is preferred.
- 2+ years of experience with facility maintenance or related field is preferred.
- Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
- Excellent communication, customer service and attention to detail.
- At least a basic level of competency with Outlook, Word, Excel, SharePoint.
- Logical decision making and troubleshooting skills with the ability to problem solve in a timely manner.
- Basic math skills.
- Forklift certification is preferred.
- A valid driver’s license with an acceptable driving record and the ability to travel to other locations are required.

Work Environment:
The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to perform heavy duty work (lifting up to 50 pounds).
- Work performed at times will be either in a standard office environment with extensive team member contact and frequent interruptions or in the field where you must be physically able to do moderate physical exertion over a long period of time. Will handle heavy loads at times.
- Ability to utilize tools and operate equipment in a safe manner.
- Primary function requires sufficient physical ability and mobility to work in a shop area, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate to heavy amounts of weight.
- Verbally communicate to exchange information.