Job Description

• Responsibility for the provision of facility and property management services to the designated properties in accordance with Specifications and KPI’s
• Responsibility over contractor management and H&S compliance for the allocated portfolio
• Establish positive working relationships with occupiers, prepare and jointly with the PM team host occupier meetings. Assist with operational management of occupier fit out works
• Develop and review at appropriate intervals suitable management procedures for individual buildings to include but not limited to Occupiers Handbook, Contractor Rule etc.
• Attend Client Meetings as required
• Assist in the preparation and management of Service Charge budgets for all multi-let properties on the portfolio, monitor expenditure and annual reconciliations based on RICS and client agreed timelines
• Carry out regular property inspections of the common and tenants’ areas and instruct any remedial works as required. Ensure property inspection reports are loaded onto relevant H&S systems within 5 working days from completion.
• Assist with management of onsite staff including building managers, site receptionists and security guards- where applicable.
• Manage Health and Safety compliance by all suppliers, ensure permits and permissions of works are raised to cover any contract and ad-hoc works
• Manage and monitor Health and Safety systems e.g. QUOODA and Vantify and ensure performance statistics are maintained at the required level- expected above 90% on document management and 100% on site inspection reports
• Authorise supplier invoices in accordance with delegated authority levels
• Review contracts on a regular basis to ensure value for money, prepare specifications and tender contracts with assistance from relevant consultants where applicable. Ensure contracts are available either on Dwellant system (where applicable) or copies saved on companies filing system
• Ensure Procurement is carried out in accordance with company policies and procedures and in line with procurement team’s strategy and guidance
• Be available to assist with emergency calls out of hours e.g. liaising with suppliers to ensure urgent attendance
• Regular liaison with the Property Management team and attendance at briefings and client meetings
• Be the “Workman Welcome” person for the Glasgow office, keeping up to date with the services that this delivers and seek opportunities to deliver the service in applicable properties.

Requirements

• Demonstrable experience in site/facilities management as applicable in the Managing Agent environment

• Experience communicating with a wide range of colleagues at all levels and with external stakeholders and contractors

• Knowledge of health and safety regulations and best practice affecting site management

• Full working knowledge of relevant codes of practice/legislation including the Service Charge Code of Practice

• Excellent interpersonal skills

• Ability to plan and prioritise own workload and manage conflicting demands

• Qualified to IOSH level

• Experienced in Microsoft packages to at least intermediate level

Benefits

A full-time contract (35 hours a week), allowing flexibility to what time you can start work.

Discretionary annual bonus and salary reviews.

Healthcare, life insurance and wellness programme.

Company car, laptop & phone.

Long service additional holidays, your birthday off and an extra day between Christmas and New Year.

Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.

Social events throughout the year including a firm wide Christmas party!

Generous referral bonus.