Job Description

Your new role

We have an exciting opportunity for a Regional Facilities Manager to join the Business Services directorate!

The role can be based from any of our offices within the south region. We have a hybrid working approach, with a combination of office and home working. You will be required to attend the office a minimum of 2 days per week.

As part of your role, you will manage a Regional Facilities Service, working with the facilities management provider to maximise financial and operational performance, minimise organisational risk and ensure compliance with the contract.

Please note that this position will have on duty responsibility and may be required to work unsociable hours. You will also be required to drive as part of your role and you will need to have a full driving licence, with no more than 3 points, to be considered for this position.

• Ensure health and safety management is maintained on all buildings within area responsibility and that all projects undertaken comply fully with health and safety legislation, best practice and company policy by assessing safety performance to minimise risks, develop improvements and escalate issues with relevant authorities in a timely manner.
• Manage facilities management contracts ensuring performance and quality levels are met throughout their full term and risks to delivery are treated in a timely manner.
• Conduct effective governance of contracts, ensuring administration and resource management are maintained at optimal levels using appropriate metrics and techniques for performance measurement.
• Use reporting and recording to identify options and opportunities for improvement in service quality, performance, delivery and pricing.
• Carry out regular assessment of contractual and commercial risks and maintain a risk register of factors affecting business continuity, using learning to develop and manage effective contingency planning.

About you.

• Facilities Management technical skills and experience or FM qualification, or willingness to undertake a qualification to perform effective intelligent client role.
• IWFM qualified or capable of achieving professional membership or technical qualification in a relevant discipline.
• Contract management skills with the capability to engage effectively with professional, technical and other service delivery partners.
• Competent negotiator able to maximise delivery and achieve best value from supply chain.
• NEC 3 Service manager experience and accreditation is desirable.

About us

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Business Services plays a crucial role in supporting the efficient operation and growth of the strategic road network. We provide a wide range of essential services across the organisation, ensuring that all functions run smoothly and effectively. We work behind the scenes to support the delivery of high-quality infrastructure and services, ensuring that National Highways meets its commitments to safety, sustainability, and customer satisfaction.

Our key areas of focus include procurement, finance, human resources, IT, and strategic planning. We ensure the company operates efficiently, delivers projects on time and within budget, and meets the needs of stakeholders. By offering expert advice, managing resources, and driving operational excellence, we support National Highways in achieving its mission of maintaining and improving the road network across the country.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

We reserve the right to close before the advertisement expires.