Job Description

Opteon: Where Value Means More:

Opteon is reimagining the future of property solutions. As a leading valuation insights firm operating across New Zealand, Australia, and the US, we deliver trusted insights by combining human expertise with industry‑leading technology.

Having recently strengthened our operating model, Opteon is entering a new phase of growth — with clearer regional accountability, enhanced leadership capability, and a renewed focus on performance and outcomes. This evolution positions us strongly for the future and creates an exciting opportunity for a senior valuation leader to make a meaningful impact.

At Opteon, value also means investing in our people. We support flexible work, leadership development, mentoring, and clear career pathways — underpinned by a strong safety‑first culture and a deep commitment to our values.

We are now seeking an experienced valuation leader to take ownership of Metro Valuation Operations in a key regional leadership role based in Auckland.

About the Role

Senior operational and people leadership within Metro valuation operations

The Regional Director – Valuation Services (Metro), will be responsible for leading the Auckland valuation operations to deliver high‑quality, compliant outcomes that meet service, turnaround, and profitability expectations.

Reporting to the Director of Valuation Operations – New Zealand, this role provides valuation and people leadership across Associate Directors, Valuers, and Graduates, while maintaining strong client and stakeholder relationships. The position plays a key role in embedding Opteon’s values, driving operational excellence, and achieving regional gross profit targets.

In addition, you will be responsible for:

• Leading and developing a high‑performing, engaged, and values‑aligned team
• Driving a constructive culture focused on collaboration, accountability, inclusion, and continuous improvement
• Ensuring service excellence through proactive stakeholder and client engagement
• Managing operational performance, workflow, and WIP to meet turnaround, quality, and compliance KPIs
• Owning budget delivery and P&L outcomes, including revenue, margin, forecasting, and cost control
• Acting as an escalation point for client and operational issues, with a focus on timely resolution
• Supporting workforce planning, recruitment, onboarding, training, and succession planning
• Embedding consistent processes, valuation standards, and compliance messaging across the team
• Supporting and implementing business initiatives, change programs, and regional plans
• Maintaining your own valuation practice, including inspections, market analysis, reporting, and client advice as required

About You

A respected valuation leader with strong operational and people management capability

We are seeking an experienced Registered Valuer who brings a balance of technical credibility, leadership strength, and commercial awareness, with the ability to lead our Auckland based team through growth and change.

You will bring

• Membership of the New Zealand Institute of Valuers with Registered Valuer status
• Ideally 7+ years’ experience as a Registered Valuer
• Strong leadership experience (minimum 5 years preferred), including leading teams and translating business plans into operational outcomes
• Demonstrated ability to build engaged, high‑performing team cultures
• Solid understanding of valuation operations, workflow management, and service delivery excellence
• Strong communication and stakeholder management skills
• A proactive, solutions‑focused approach with the ability to lead change
• Strong operational, financial, and commercial acumen with experience managing budgets and productivity outcomes
• Alignment with Opteon’s values and a commitment to professionalism and integrity
• Ability to be based in Auckland

What We Offer

• Competitive Salary & Incentives – Including professional membership and verified CPD covered
• Referral Bonus – Be rewarded for bringing great people into Opteon
• Career Development – Access to experienced valuation professionals across Residential, Commercial, Developmentand more, plus leadership training and LinkedIn Learning
• Paid Parental Leave – Supporting families at important life stages
• Work‑Life Balance – Flexible working arrangements
• Onboarding & Training – Structured induction and continuous development
• Rewards & Recognition – Annual Awards, service recognition, and reward programs
• Employee Assistance Program (EAP) – Confidential support whenever you need it

Opteon is committed to cultivating and preserving a culture of inclusion and connectedness, where employees are embraced for their unique qualities and valued for their contributions. We encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including people of Māori as Tangata Whenua and Pacific Islander origin.

Want to see our other opportunities? Check out our Careers Page to view our available roles across a range of Valuation sectors -https://opteonsolutions.com/nz/careers

How to apply:

Please apply for this position by submitting your application online including your resume and covering letter.

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