Job Description

Posting number: 190556

Department: Department of Children's Advocacy

Division: Guardian ad Litem

Job classification: Program Manager I

Posting type: Open

Categories: Administration, Social Services, Investigative, Executive Management, Human Services, Community and Social Services, Program Management

Manages a regional area of the statewide South Carolina Guardian ad Litem program to ensure that county offices are recruiting, training and supervising volunteers in concert with statewide program goals. Interprets regional information for use in development of strategic plans for the statewide program. Participates in the decision and policy making process for the statewide program. Must be able to evaluate situations, develop courses of corrective actions and present recommendations. Serve as liaison for the Program Director with agencies and organizations as needed. Provides technical assistance to county office staff.

Employee must be familiar with the regulating legislation for the SC Guardian ad Litem Program and other child welfare legislation. Must have experience with advocacy, mediation, conflict resolution, and Family Court. Ability to interview and successfully hire staff. Ability to monitor employee performance and manage diverse staff and direct program administrative duties in a region of the state. Ability to interpret and implement policy of the program in assigned region. Ability to mediate for case resolution. Employee should have superior training skills. Ability to exercise sound judgement and participate in statewide program decision making.

Must be able to work independently, under the supervision of the State Director. Must be familiar with and implement SC Guardian ad Litem Policy and Best Practices in the assigned region. Must be familiar with applicable laws, regulations and guidelines pertaining to child welfare issues. Must be independent worker with excellent discretion and ability to maintain confidentiality.

• Supervises staff to include preparing performance planning and evaluation documents and related personnel paperwork. Coaches. counsels and trains employees. Establishes and monitors work processes. Implements management policies and initiatives and promote teamwork.
• Participate in the development of program policy, strategic planning and implementation.
• Facilitates routine quality assurance measures to ensure consistency in state-wide implementation of GAL program. Monitor court process. office procedures and county offices. Analyzes GAL division data to determine trends and make recommendations in problem areas.
• Oversee the operation of assigned region to include monitoring county performance. Monitoring continuing education for staff and volunteers in meeting the 12 hour per-year standard.
• Establishes partnerships and contacts with DSS. Family Court. Children's Law Center. stakeholders and volunteers.
• Completes other duties as assigned.

Examples of duties

• A bachelor's degree and relevant program experience in Administrative, Management, or Human Services Case Management.

Additional requirements:

• Position may require overnight travel.
• Position may require the employee to work evenings and weekends.
• Position requires routine driver duties.
• Position requires frequent stooping and/or bending.
• Position requires frequent lifting: 25 lbs.
• Position requires non-essential declaration.
• Position maybe required to work during emergency situations.
• Must have and maintain a valid driver's license.
• Works performed primarily in an office environment, but travel and field work will be in areas where there are some risks and hazards that are known. predictable and controllable.

Qualifications

• A master's degree with three (3) years of administrative, management, or professional experience in Human Service Case management; or a bachelor's degree with four (4) years of the same experience.

Supplemental information

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The SC Department of Children's Advocacy offers an exceptional benefits package for full time (FTE) employees:

1. Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children. Click here for additional information.
2. 15 days annual (vacation) leave per year
3. 15 days sick leave per year
4. 13 paid holidays
5. Paid Parental Leave
6. S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
7. Retirement benefit choices *
   1. State Retirement Plan (SCRS)
   2. State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.