Job Description

Regional Director of Operations

Join Us in Transforming the Dental Experience

Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit.

Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry.

Responsibilities

The Role You’ll Fill at NADG

As a member of our Operations Leadership Team, you will…

• Oversee the daily administrative operations of our specialty-focused dental practices (Endodontics, Periodontics, and Oral Surgery) within our Meridian and Precision regions, covering West Virginia (Morgantown area), Pennsylvania (Pittsburgh area), and Western Maryland, providing leadership and guidance on employee relations, patient relations, and achieving operational goals.
• Create a positive, ethical, and respectful work environment by promoting company culture through its mission, vision, and core values.
• Build strong and productive partnerships with specialists and office teams, making effective, data-driven decisions based on performance insights, operational observations, and cost controls.
• Recruit, hire, develop, and retain high-performance teams through training, coaching, expectation setting, and accountability, while ensuring compliance with all operational standards and regulations.
• Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operational expenses.
• Conduct financial report reviews, revenue posting, and staff payroll.
• Work collaboratively across departments to ensure consistent communication with the Vice President of Operations and executive team regarding challenges, action plans, and process improvements.

Qualifications

The Skills We’re Looking for....

• Three (3) years of multi-office supervisory or management experience, with a strong preference for candidates with specialty dental exposure (Endodontics, Periodontics, Oral Surgery).
• Familiarity with dental software and Microsoft Office products, with the ability to learn new systems and analyze data effectively.
• Commitment to delivering exceptional service, support, and education to patients, providers, and team members.
• Ability and willingness to travel frequently across multiple office locations, including occasional overnight travel. All travel expenses are covered by the company.
• Ability and willingness to attend off-site leadership meetings throughout the year.

Benefits Await!

We take pride in our ability to give our team members all the benefits they deserve. This is why we offer…

• A comprehensive benefits package including 401k
• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
• Constant opportunities for career growth and continuing education
• A professional and flexible atmosphere that allows for freedom and individuality – enabling our team to always strive to do what’s best for the patient

Ready to Join Our Team?

• Our team isn’t just looking for good members, we’re looking for the best of the best and are ready to welcome the perfect candidate to this position. NADG is constantly growing, and we want you to join us on our mission. Stop searching for jobs – apply today and start your career.
• If you are professional and organized yet outgoing, flexible, and energetic, you’ll fit right in.
• Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. If this sounds relatable, then there’s a spot for you at our practice. We’re excited to hear from you!

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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