Job Description

RESPONSIBILITIES:

Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position.

The Regional Director’s duties and responsibilities may include but are not limited to the following:

• Responsibility for financial management of the portfolio including monthly financials, development and review of property budgets
• Providing leadership, guidance and support to property managers
• Providing excellent customer service and maintain open lines of communication among management, staff and residents
• Utilizing marketing strategies (online and conventional sources)
• Assuring that the policies and procedures of the company are carried out by management teams
• Having general knowledge of building systems and components
• Inspect common areas, vacant units, and occupied units on an ongoing basis, and to provide Property Managers with recommendations and observations to improve the property
• Building teams to unite staff within the portfolio and create a cohesive working environment
• Managing performance and discussing concerns regularly of all direct reports and team members
• Stabilizing the retention of staff members and develop career paths for those who desire growth
• Screening and interviewing of property staff and assistance with other human resource administration
• Assisting with legal issues including small claims cases and eviction
• Vendor bidding and preparation of vendor contracts
• Ensure timely reporting
• Review all property reports weekly and / or monthly to ensure property remains in compliance at all times
• Travel from property to property as needed

WORKING CONDITIONS AND ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

LANGUAGE ABILITY:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATH ABILITY:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl

OTHER KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent customer service skills
• Exhibit good interpersonal skills while serving residents and working with supervisor, co-workers, vendors and contractors
• Possess thorough knowledge of the competitive market and amenities surrounding the property
• Have an understanding of how to promote to, and target an audience for the purpose of Leasing
• Ability to work through difficult situations and maintain positive interactions with prospective residents, Crown Residential teammates, contractors and vendors
• Knowledge and computer operation systems (Microsoft Word, Excel, PowerPoint, etc.)
• Ability to perform basic to intermediate mathematical functions
• Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 9-6. Work in excess of 40 hours per week is likely
• Consistent, regular and in person attendance during assigned hours at the workplace are required

Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.

Requirements

QUALIFICATIONS & EDUCATION:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience as a regional manager in residential property management with supervisory / management experience; CPM/CAM designation is a plus
• Bachelor's degree preferred, commensurate work experience will also be taken into account
• Experience managing a portfolio with over 1,000 units.
• Knowledge and use of a management software. Preferably RealPage/OneSite.
• Demonstrated success in leadership, staff development and team building
• Understanding and experience with all aspects of asset management, finance, operations, leasing and marketing
• A strong and effective leader and communicator with high level presentation, written and verbal communication skills