The Demand Planner plays a key role in shaping the forecast signal under the in-house statistical forecasting model, enabling a more accurate, stable, and “touchless” demand plan across the Americas.

This position is responsible for validating and enriching the statistical baseline, ensuring data quality, and aligning commercial/brand insights with the IBP process to deliver an integrated, consumer-centric forecast.

The role partners closely with the Center of Excellence (CoE), Commercial Teams, Brand Teams, Finance, and IBP Leads to improve forecast accuracy (WFA), attainment, FVA plan stability, and bias control, while leveraging o9 capabilities.

Key Responsibilities:

• Validate the monthly statistical baseline generated by in-house model.

• Review forecast stability (<5% cycle-on-cycle), attainment (90–110%), and bias trends.

• Provide feedback to the CoE on outlier detection, model behavior, and learning opportunities.

• Review baseline/ NPL opportunities and develop corrective actions.

• Maintain an updated event calendar by market and channel (HTSMs, launches, promos).

• Support cleansing of historical one-time events in collaboration with the CoE.

• Distinguish seasonal vs. non-seasonal outliers and document regional inputs.

• Create and update sales drivers in O9 (promotions, pricing, distribution, IBP decisions, etc).
• Replace manual overrides with structured drivers, aligned to marketing and finance.

• Lead the Demand Review preparation, consolidating statistical baseline + commercial drivers.

• Present risk and opportunity scenarios and ensure forecast alignment to retail sales trend.

• Partner with IBP Leads on priority mitigation plans for performance gaps.

• Support New Product Launch (NPL) forecasting (pre- and post-launch) and governor reconciliation.

• Validate predecessor assignments and program sizing inputs.

• Track WFA, FVA, Bias, Stability, and Attainment KPIs for assigned clusters/brands.

• Provide insights to CoE and IBP Leads to drive continuous process optimization.

Qualifications:

• Bachelor’s or master’s degree in Supply Chain, Engineering, Economics, or a related area.
• 3–5 years of experience in Demand Planning, Forecasting, or Business Analytics or Beauty industry.
• Strong background in statistical forecasting, data cleansing, and accuracy metrics (WFA/FVA).
• Experience with O9, Power BI, or similar tools.
• Familiarity with IBP / S&OP processes and cross-functional collaboration.

Capabilities:

• Highly analytical and detail-oriented, with advanced Excel and data visualization expertise.
• Strong communication and storytelling skills with senior cross-functional teams.
• Ability to manage multiple priorities, balancing operational execution with strategic focus.
• Experience working with large datasets and statistical models in dynamic environments.
• Demonstrated collaboration across Commercial, Finance, and Supply Chain functions.

Qualifications

• Education: Bachelor’s degree or higher in Engineering, Administration, or related field.
• Direct experience: Minimum 3 years of experience in demand, sales or business planning & analytics
• Experience with forecasting tools
• Experience with statistical forecasting methods and forecast accuracy metrics
• Experience with mature IBP processes