This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional Customer Experience Field Lead – Independent Contractor based in the United States.
This hands-on, field-based opportunity is ideal for an experienced team coordinator who enjoys travel, working with people, and solving problems in dynamic environments. You will lead onsite customer research projects for transit agencies across an assigned region, ensuring field teams operate effectively and project targets are achieved. Acting as the primary onsite representative, you will coordinate surveyors, oversee data collection, and maintain strong relationships with agency staff and transit customers. The role combines team leadership, operational coordination, and direct field support. You will need to adapt quickly to changing conditions while maintaining high standards of professionalism and data quality. If you are motivated by customer experience and meaningful community impact, this role offers an opportunity to contribute to improvements in public transportation services.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
