Expeditors International of Washington, Inc. (commonly referred to as Expeditors) is an American Fortune 500 service-based logistics company with headquarters in Bellevue, Washington. Expeditors generates highly optimized and customized supply chain solutions for clients with unified technology systems integrated through a global network of over 340+ locations in 100+ countries on six continents.
The Regional CBDM leads Expeditors’ Chinese Business Development function across multiple countries or the assigned sub-region for China and Taiwan customers. This is a player-coach role: the incumbent personally owns strategic, cross-border accounts while being accountable for the collective BD performance of all District/Country CBDMs within the region — setting targets, operating cadence, and building bench strength for the function’s continued growth.
● University or equivalent business qualifications.
● Proven work experience in business development.
● Knowledge of Expeditors' product and services.
● Knowledge of required Expeditors operating systems.
● Proficient in MS Office and CRM software.
● Strong analytical skills.
● Ability to perform and meet KPI requirements.
● Proven problem solving and interpersonal skills.
● Charismatic with an ability to connect.
● Oral and written proficiency in the English language; Chinese speaking is required.
● Ability to travel internationally (valid passport).
● Minimum 6-8 years Expeditors or industry experience, including experience leading or mentoring a team.
● Track record of owning and delivering BD results across multiple countries or a sub-region
Based at any US Southern Border and Mexico location.
Leadership Responsibilities
● Directly lead and manage District/Country CBDM staff across the assigned GEO coverage — hiring, coaching, performance management, and career development.
● Own and drive the overall CBDM program design, standards, and cadence for the region/sub-region.
● Set regional BD targets and cascade them into district/country-level goals; hold District/Country CBDMs accountable for results.
● Support and partner with the broader regional BD team on cross-border pipeline, key account strategy, and escalations.
● Represent the CBDM function in regional leadership forums and business reviews.
● Build a bench of talent and a repeatable playbook that can be replicated across districts/countries.
Other Responsibilities
● Act as the primary point of contact for customer account management within assigned coverage.
● Build and maintain strong, long-term client relationships.
● Develop trusted advisor relationships with key stakeholders and executive sponsors.
● Ensure timely and successful delivery of solutions aligned with customer needs.
● Communicate progress of monthly/quarterly initiatives to stakeholders.
● Identify new business opportunities and areas for improvement.
● Forecast and track key account metrics (e.g., sales results, forecasts).
● Prepare detailed reports on account and pipeline status.
● Collaborate with the Product team to grow opportunities within the territory.
● Handle client escalations and complex requests as needed.
● Uphold ethical business practices and a commitment to customer success.
● Collaborate with internal teams to mitigate risks and ensure service excellence.
● Monitor shipments and provide visibility tools and reporting.
● Lead corrective action plans and continuous improvement initiatives.
● Assist in onboarding new business segments and expanding existing accounts.
● Own the overall GEO coverage BD result across all countries/sub-regions within scope, consolidating and reporting on District/Country CBDM performance.
Measurement of Success:
● High customer satisfaction and retention.
● Strong financial performance (revenue growth, healthy margins).
● Implementation of process improvements and operational excellence.
● Develop strong capability in pipeline management, opportunity qualification, solution selling, cross-region collaboration, customer engagement, and product understanding in overseas markets.
● Deliver measurable revenue contribution, establish a stable 5x pipeline, convert priority opportunities into won business, strengthen strategic relationships with key Chinese accounts, and build a repeatable CBDM business development model that supports sustainable growth across priority corridors.
● Successful leadership and development of the CBDM team, evidenced by district/country-level goal attainment across the region/sub-region.
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
