Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Experienced Distribution Channel Management professional, overseeing and participating in various sales and customer relationship management processes. Responsible for representing the company's interests, and building business relationships to enhance distribution channel management performance.

Key Responsibilities

• Manage a customer base, customer relations and business performance within assigned territory (CA, AZ & NV).

• Responsible for calling on established accounts, as well as the development of new accounts.

• Work with accounts to implement sales and marketing programs to increase sales and market penetration for all product lines.

• Conduct analysis of sales and market data to develop / implement strategies to ensure successful business results. Primary objective is to grow sales volume and market share within assigned territory.

• Responsible for forecasting distributor sales volumes.

• Engage, collaborate, and coordinate with external channel partners (distributor, dealer, builder, etc.) and cross functionally with internal marketing, operations, pricing as required to successfully achieve objectives.

• Full accountability and ownership of distributor customers.

• Communicate, launch, and manage factory sales and marketing programs with customers.

Required Qualifications

• BA/BS degree

• 5+ years of sales experience

• Valid Driver’s License

Preferred Qualifications

• MA/MS/MBA degree

• Thorough understanding of HVAC marketplace dynamics including industry trends and assessment of key competitors programs.

• Strong experience through multiple sales and distribution channels.

• Passion for servicing customers. Ability to listen to customer needs and quickly act to solve their problems, go above and beyond to exceed their expectations.

• Ability to quickly identify new and innovative processes and ways to work faster and simpler.

• Proven ability to execute with speed and exhibit a bias for action mindset.

• Ability to think creatively and strategically, innovate, take risks and implement progressive, sustainable solutions.

• Proven capacity to communicate professionally in written and verbal format across a wide audience.

• Strong analytical skills with demonstrated ability to pull data from assorted sources and synthesis in both graphic and verbal format, so that it is easily understood by the target audience.

• Highly organized with strong attention to detail, while also able to manage multiple priorities. Superior follow-up and follow-through skills.

• Advanced level skills with Microsoft Office (Excel, Word, Access & PowerPoint).

• Act as a primary contact to identify prospective for distribution and channel management teams and develops a professional relationship to understand the customer needs and suggest products and/or services that meet the customer needs.

• Conducts business development activities for distribution and channel management teams within defined customer segment to support the business strategy.

• Leads bid opportunities, participates in the preparation of bid responses and the negotiation with potential customers.

• Develops and promotes new customer contact leads for the sales business development team.

• Proactively supports and develops prospective projects with assigned customers and presents to sales business development team.

• Develop personal customer relationships with prospective accounts to influence opportunities. Develops customer presentations for specific customer needs.

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