Job Description

Our client is a leading insurance brokerage firm with a strong presence across the Middle East and North Africa. As part of their continued regional growth, they are seeking to appoint a Regional Associate Director - P&C to join their team in Beirut, Lebanon.

Main Accountability

The Regional Associate Director is responsible for ensuring the renewal of every policy under the P&C Department and is accountable for the successful operation, growth, and profitability of the assigned region. This includes proper resource management, business plan implementation, and maintaining high-level client relationships and the IBH brand image.

Detailed Responsibilities

• Strategic Leadership & Operational Excellence
  • Improve operational systems, processes, and policies to support management reporting and organizational planning.
  • Manage and enhance the efficiency of support services through functional improvements and cross-departmental coordination.
  • Play a significant role in long-term planning and initiatives geared toward operational excellence.
  • Lead local and regional new initiatives, including market analysis, research, and developing new partnerships.
• Technical Support & Risk Management
  • Provide full technical support to the P&C team, including developing technical slips and gathering market quotations.
  • Negotiate with insurance and reinsurance companies to achieve target technical and financial results for the client.
  • Manage involvement in large and sophisticated claims to protect the interests of the client and the firm.
  • Conduct risk management activities including risk surveys, wording analysis, and contingency studies.
• Account Management & Portfolio Growth
  • Achieve maximum client satisfaction through coordination with internal regional and local stakeholders.
  • Handle portfolio management to address customer needs quickly and maintain strong relationships.
  • Implement systems to regularly identify cross-selling and up-selling opportunities.
  • Act as a liaison between the client and insurance companies for support on corporate and regional accounts.
• Team Development & Reporting
  • Play a major role in the daily development and training of team members.
  • Stay updated on regional insurance and reinsurance market developments affecting the business.
  • Present periodic full overviews of the business to top management and the Board of Directors.

Profile Requirements

• Education: Bachelor's or Master's Degree in Insurance
• Experience: 10 yrs+ years of experience in the insurance field with a high preference for brokerage experience
• Management Experience: Proven experience in administration and client relationship management
• Languages: Excellent command of English and Arabic and French
• Skills: Strong interpersonal, sales, and problem-solving skills with a high attention to detail
• Certification: CII – P&C is preferable