Job Description

Job ID: 297743

Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)

Address: FSC, Remote, Remote REMOTE, United States (US)

Job Type: Full Time

Position Type: Regular

Job Function: Loss Prevention

Work Location: Boston or surrounding New England cities

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. 

This position is remote, market based. The ideal candidate should reside in Boston, Philadelphia or Upstate NY

Your role at Sephora... As a Regional Asset Protection Director, you will lead and maximize Asset Protection strategy for your region of stores. This role is accountable for inventory shrink results and reducing liability through safe work practices within the region. In your role, as a strategic leader, you will also drive an additional function (Organized Retail Crime & Safety, AP Training/Policy & Procedure or AP Operations & Implementation) in support of the overall department vision and objectives. You will directly manage a team of District Asset Protection Managers (DAPMs) who in turn manage Store Asset Protection Partners (SAPP’s).

In addition, you will:

• Direct accountability for shrink reduction, investigations, and safe business practice with consistency
• Build effective partnerships in the field that can be leveraged to achieve common goals of improving sales, profit and client experience while protecting our assets
• Identify market specific opportunities and develop strategies with DAPMs to reduce shrink by reviewing theft patterns, managing effective investigations, and adjusting staffing.
• Maximize investigations by guiding DAPM team on use of exception-based reporting, camera technology, behavioral interview, and law enforcement resources
• Provide recommendations to VP, Asset Protection on physical security measures for existing and future store locations
• Conduct store visits with DAPMs and cross-functional partners to evaluate and identify opportunities to improve shrink and reduce liability
• Manage budgets for AP staffing, guards, team travel, meetings, and physical security within assigned region
• Conduct regular one-on-one conversations with all DAPMs creating individual development plans for their continued growth.
• Create an inclusive environment and develop diverse teams and leaders
• Build talent strategies, succession, and development plans for your region to support the business objectives and growth plans
• One additional area of responsibility will be assigned from the following:
• Organized Retail Crime & Safety
• Develop and maintain partnerships on a national scale with retailers, law enforcement and industry partners to enhance investigations & develop strategies to increase safety
• Manage nationwide meetings, training, certification, support materials and reporting
• Develop programs specific to target crisis intervention, to include but not limited to de- escalation, active shooter and disengagement techniques
• AP Training/Policy & Procedure
• Develop and update AP training, policies and procedures for AP team and Store team
• Support company DE&I initiatives with AP-related expertise
• AP Operations & Implementation
• Advocate for AP team by participating in Field Support Center (FSC) project teams which impact stores
• Solicit feedback from AP team and share critical insights
• Formal updates to leadership team
• Demonstrate our Sephora values:
• Welcome all to the world of beauty.
• Lead with passion and heart.
• Imagine fearlessly, make it happen.
• Grow together, win together.
• Inspire, uplift, and celebrate.

We would love to hear from you if you have…

• 8+ years of Asset Protection experience within multi-unit retail environments
• Understanding of criminal and civil law as it applies to the retail environment
• Proven ability to manage time to execute multiple tasks and changing priorities
• Wicklander-Zulawski, Reid, or similar certification
• Excellent verbal/written communications skills and can influence business partners at all levels
• Proven ability to create teams by identifying talented store and district leaders who can train and develop a team to drive shrink reduction while maintaining a safe environment for clients
• Proficiency with Asset Protection applications, MS Office (Excel, Word, and PowerPoint) and store systems including exception-based reporting, EAS, CCTV
• Ability to travel routinely within assigned locations. Travel is a requirement is approximately 70% of the job and includes local and out-of-town travel locations.

What You’ll Get:

The annual base salary range for this position is $165,155.00 - $184,585.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful