Job Description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Regional Asset Manager

Base office location may vary dependent upon suitable candidate (Basildon, Ipswich, Ely or Welwyn)

£57,701 - £63,775 per year plus Company car or car allowance

40 hours per week

We have an opportunity for a Regional Asset Manager to join our team within Property Services, reporting into Deputy Head of Service and to be part of the regional senior management team (SMT). You will be direct line manager to 3 senior surveyors and a coordinator. You will also have overall responsibility for a team of 20 people across the region. The location of this role is flexible and can have a base location of either Ely, Ipswich, Basildon or Welwyn.

For this role you will be responsible for defining commissioning and leading investment programmes to undertake analysis on properties as required, to maximise the Group's financial returns and to ensure the Group's assets are maintained to all statutory and regulatory standards.

The role of Regional Asset Manager will include:

• Manage the identification and delivery of targeted, value for money asset investment plans to ensure the ongoing fit for purpose nature of the stock in support of Group objectives
• Deliver investment, cyclical and compliance programmes within agreed budgets through effective financial management to achieve timely completion of projects and ensure value for money, managing contractors accordingly
• Encourage client involvement and feedback to ensure capital and revenue projects are accessible and responsive to customer’s needs. Adopt a positive and proactive attitude in response to customer complaints and identifying any shortfalls in service delivery ensuring they are dealt with appropriately
• Ensure routine stock condition surveys, inspections for complaints, disrepairs and legal notices are undertaken in a timely manner on targeted stock, to the agreed quality standards to minimise risk to the Group
• Ensure quality data regarding property assets is robust and well maintained in order that it provides meaningful data when undertaking strategic property portfolio reviews and to inform investment programmes

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to a Degree or relevant experience and willing to work towards RICS if required from a business need. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Management experience in undertaking a similar role
• Robust knowledge of building regulations, legislation and current practice
• Working knowledge of the construction and housing industries
• Good Technical Report and Committee Report writing skills
• Ability to present information and report on findings to stakeholders
• Ability to present recommendations based on analysis, logic and evidence
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• South East region - £54,899 with an additional policy allowance of £5,687 per annum (rising to £57,788 with an additional policy allowance of £5,986 per annum after 12 months, subject to satisfactory performance)
• Elsewhere in the UK - £52,284 with an additional policy allowance of £5,416 per annum (rising to £55,036 with an additional policy allowance of £5,701 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date:28 May 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.