Job Description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Regional Administrator in our Vancouver office, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you’ll be doing:

• Provide administrative support to the Clinical Manager and Clinical Network
• Respond to specific client requests and coordinate third-party requests
• Manage and coordinate schedules of internal Service Providers in the region
• Respond to Service Provider payment and paperwork inquiries
• Assist with provider portal and troubleshooting issues
• Work with Clinical Managers to enhance and maintain the Clinical network
• Provide support to the National Administrative Team Lead as needed

What we’re looking for:

• Minimum 2 years of experience in a professional office and customer service environment

• Excellent English and French communication skills, verbal and written, are required
• Post-secondary education and courses in psychology and/or business administration would be an asset
• Exceptional customer service delivery skills
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to adhere to established policies, processes, and guidelines

English language skills are required as this role supports, communicates and/or collaborates with both French and English speaking clients and/or colleagues nationally.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.