Job Description

Essential Job Responsibilities:

• Install, Maintain, and Repair Cameras, Access Control, and related hardware related to Surveillance and Security operations.
• Perform troubleshooting and testing of the Alarm System, Access Control System and the Surveillance System.
• Supervise, conduct, and maintain the Surveillance Systems Preventative Maintenance Program
• Prepares and maintains documentation of equipment configurations, charts, diagrams, and schematics
• Maintain an accurate inventory of all surveillance system related devices
• Assists with the creation and maintenance of all surveillance systems policies and procedures
• Assists with training of support staff and end users, and of all surveillance and security systems, related service level agreements, and operational and information security procedures and controls
• Maintain direct communication with the Surveillance Systems Lead Technician and Surveillance Systems Administrator of any incidents and/or technical problems.
• Coordinates and supervises surveillance specialists and contracted surveillance engineering and support partners
• On-call Escalated Support – the Surveillance System Technician I is part of an on-call escalated support team; supporting the Surveillance Systems Operation. On-call escalated support is for 24x7 emergency issues directly affecting the Surveillance Systems Operation. In coordination with the Surveillance Systems Administrator and Lead Technician; the Technician will evaluate escalated support requests from Tier 1 IT Helpdesk support and respond accordingly. Escalated Support issues from the Tier 1 IT Helpdesk are to be directed through the Surveillance Systems Administrator or Lead Technician prior to determining on-site support is necessary.

Working Conditions:

• Frequently situated at Back-of-house
• Frequently exposed to smoke.
• Constantly wet, cold, hot, dry, dirty dusty.
• Constantly working in a moderate noise level environment increasing to loud when upon the Gaming floor

License Requirements:

• Rhode Island Department of Business Regulations Gaming License
• Valid US State Driver’s License
• Be willing to perform a background check.

Target Hourly Range: $26.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.