Bike Club

Refurb Technician

Bike Club  •  Rainham, GB (Hybrid)  •  16 hours ago
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Job Description

At Bike Club, we offer subscriptions for children’s bikes that grow with your kids. Families pay a monthly fee, and when their children outgrow their bikes, we exchange them for a larger size. We refurbish the used bikes and make them available to other families. It’s sustainable and hassle-free.

With over 80,000 bikes, we are the second-largest bike rental network globally, and the largest in the children’s bike sector. With over $50 million in funding, we are rapidly expanding across Europe. While our headquarters is in the United Kingdom, we are also active in Germany.

Tasks

As a Refurb Technician, you will play a key role in the workshop, ensuring high-quality servicing, repairs, and pre-delivery inspections (PDIs). You will oversee the bike workflow from start to finish.

Key Responsibilities:

Technical Work & Performance Targets

  • Complete 15 rebike services & repairs per day or 20 new bike PDIs per day.
  • Perform advanced servicing, diagnostics, and repairs, including but not limited to:
  • Brake system maintenance (including hydraulic disc brakes).
  • Drivetrain servicing (including bottom bracket replacement).
  • Wheel maintenance (including truing).
  • Steering maintenance (including headset replacements).
  • Suspension and rigid fork replacement.
  • Gear system maintenance (including front derailleur replacements).
  • Bikes will go through QC (Quality control) before packing, ensure your bikes meet safety, cleanliness and performance standards with the use of M-check .
  • Report quality control issues the QC member.

Leadership & Workshop Operations

  • Promote teamwork and a healthy, inclusive workshop culture.
  • Ensure full compliance with Health & Safety (H&S) requirements.
  • Keep the workshop clean and tidy, maintaining a well-organised workspace.
  • Proactively share new ideas to create efficiency and improvements.
  • Monitor parts usage day to day and report low stock to the Parts Inventory Supervisor.

Requirements

Skills & Experience:

  • Cytech Level 2 certification (or equivalent experience).
  • Proven experience servicing hybrid, mountain, gravel, and BMX bikes, including rigid and suspension forks.
  • Strong problem-solving skills and attention to detail.
  • Ability to work efficiently in a fast-paced workshop environment.
  • Good communication skills and a team-oriented mindset.

Benefits

🌴We offer 26 days per year + bank holidays
💷Pension salary sacrifice

🏡Enhanced Maternity and Paternity Leave

🚴Employee Discount on our bikes

🚲Cycle to Work scheme

Please note: As part of the interview process, candidates will be asked to assemble a bike on the day.

Bike Club

About Bike Club

At Bike Club, we believe in inspiring the next generation to fall in love with cycling. Kids deserve the opportunity to learn the life changing skill of riding a bike, and they deserve to do that on bikes that are the right size for them.

Our model

We are a bike subscription service that offers high quality kid’s and adult’s bikes for a monthly fee. This means that, once a child has grown out of their bike (which happens rather frequently throughout their childhood!) the bike can be exchanged for a bigger one.

Pre-loved bikes that are exchanged come back to our expert mechanics who refurbish them to industry leading standards before they return to our fleet ready to be ridden and loved by a new family.

This model reduces the demand for the manufacture of new bikes as well as reducing the amount of kids bikes that end up in landfill. It also allows parents to spread the cost of having bikes for their children.

Our model and the environment

Our model supports a circular economy and offers a more sustainable and environmentally friendly solution to consumers. As of January 2023, we are a Certified B-Corporation meaning we are part of a movement that is using business as a force for good.

Our Story

Bike Club was founded by a young, bike-loving couple living in London, who thought there must be a better way to pay for consumer goods, such as kids bikes, that didn’t involve ownership or traditional retail finance. They founded Bike Club in 2016 when they began renting out bikes to family and friends while experimenting to find the optimal business model. They settled on a hire-exchange solution and received a full consumer credit licence from the FCA.

They were overwhelmed with the number of orders they received once they launched. With already over 40,000 members, Bike Club has since become one of the world's largest bike rental networks, connecting sustainability-minded consumers.

Industry
Unknown
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
2016
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