Receives referral/authorization via fax, email or verbal. Reviews patient benefits for referral/authorization process. Initiates call to physician offices or Payer to complete referral process. Provides updates to patients/offices regarding referral/authorization status.
Education: High school education or equivalent
Experience: Medical office experience preferred
Other:
- Office operations and computer literacy.
- Additional languages preferred but not required.
- Must possess good organizational and communication skills
- Can identify areas in need of improvement and provide detailed explanation and problem-solving solutions.
- Maintains strictest confidentiality. Has an understanding of HIPPA regulations
- Represents Mercy at public and professional meetings and conferences as requested.
Performs other duties as assigned.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.
