Under the supervision of the Office Manager, the Referral Coordinator receives requests for referrals from various sources and prioritize their completion in a timely manner, to include meeting insurance requirements, scheduling, completing necessary forms, providing appropriate records, communicating appointments and prep to patients.
• Receive requests for referrals and prioritize
• Enter order and route to provider for signature – track successful completion
• Determine insurance/worker comp carrier requirements
• Contact specialists/central scheduling to arrange appointments
• Interact with providers to obtain information and clarification on orders
• Run tracking reports and work to resolve issues, to include
• Maintain files for completed referrals/worker compensation cases
• Send reminder letters for annual mammo appointments
• Log out of network referrals
• Maintain working knowledge and obtain updates as necessary of all insurance providers ACP participates with
• Update patient demographics including insurance coverage as necessary and communicate to registration
• Provide backup coverage as assigned
• Interact with providers to obtain information and clarification on orders
• Attend monthly staff and referral meetings
• Perform other duties as required.
Required:
PREFERRED:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Req Id 97556
Department FAMILY MEDICINE CTR
Shift Days
Shift Hours Worked 6.00
FTE 0.75
Work Schedule UFCSM
Employee Status A2 - Regular 60 Hours
Union 2006 - UFCW
Pay Range $19.13 - $23.92/Hourly
MVHS is dedicated to delivering premier healthcare to our region, keeping our patients as the focus of all we do. MVHS strives to be the leading patient-centered medical and healing environment, the employer of choice and the pride of Central New York.
MVHS is the parent company of the Wynn Hospital as well as MVHS Rehabilitation and Nursing Center (RNC) and Visiting Nurse Association of Utica and Oneida County. MVHS serves a multi county area of central New York. The MVHS Medical Group has 15 primary care locations. The group also provides services in many specialty areas including Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic and Neurological Surgery; Advanced Endoscopy, Wound Care, Bariatric, Cardiovascular, Comprehensive Stroke, Cancer, Immune Health, Behavioral Health, Psychiatry and Neurosciences, Pulmonary Critical Care and Urology.
In October 2023, MVHS opened the Wynn Hospital – a new, state-of-the art hospital in downtown Utica. The Wynn Hospital replaces two aging community hospitals, St. Luke’s and St. Elizabeth, and is capable of handling 85-90 percent of all healthcare needs in the community. The Wynn Hospital will strengthen and grow full service cardiac offerings, support the development of a Neurosciences Institute that will include a Neurovascular Center and Comprehensive Stroke Center, will be a world class diagnostic center, including Interventional Radiology and Advanced Endoscopy and provides a Level III Trauma Center plus the ability to serve 90,000 emergency visits per year.
