Full time
Day ShiftAt Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
We are looking for a dynamic and detail-orientedReferral Coordinatorto join our Oncologyteam in Boise, ID!
As a Referral Coordinator, you willbe responsible forserving as a specialist in the coordination of all aspects of specialty referrals; both incoming and outgoing, eligibility verification, and maintenance for outpatient clinic patients. You will obtain andmaintainaccurateclient information and verify withappropriate agencies You will also reportaccuratedata and statistics for referrals as needed. Referral Coordinators ensure that processes in each work queue are completed accurately and efficiently in compliance with all governing/internal policies.
POSITION DETAILS:This Full-Time positionwill work with our nurse navigators to support Hematology and Oncology patients for the regional oncology program. The schedule for this position will be Monday - Friday from 8:00AM - 4:30PM. The Cancer Institute is located in the main hospital campus in Boise, 1055 N Curtis Rd, Boise, ID 83706.
SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE
High school diploma or equivalent,Associatedegree preferred
1 year of healthcare related referral experiencerequired, 3 years preferred
ESSENTIAL FUNCTIONS
Process and approve referralsaccording to network and practice policies.
Obtain and verify documentation, eligibility, benefits, and insurance requirements.
Track and update referralsin the EMR system, ensuring accuracy and timelycompletion.
Communicate with providers, patients, and insurance companiesto resolve issues and gather missing information.
Compile and send medical datato specialists; schedule diagnostic tests if needed.
Ensure compliancewith HIPAA and organizational standards.
Maintainaccuratepatient recordsand update charts with specialist consults.
Educate patientsonreferral details and expectations.
Serve asliaisonand internal consultantfor staff; train new Referral Coordinators.
Performadditionaladministrative tasks, including appointment reminders and backup coverage.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness,dignityand respect. We are committed torecruitandretaina diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individualwith regard torace, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
