Job Description

Find your purpose as a Referral Assistant with CentraCare Monticello. Responsible for providing referral support to CentraCare Health Monticello. Processes and coordinates all incoming new patient referrals. Participates in coordination of all outgoing referrals. Participates in the coordination of clinic activity through the processing of physician orders, and performing Patient Access duties to support patient care staff to achieve the hospital mission.

What you’ll do:

• Provide referral support.
• Process and coordinate all incoming and outgoing referrals.
• Coordinate clinic activity through the processing of physician orders and performing patient access duties to support patient care staff.
• Implement Customer Services Standards.
• Maintain confidentiality of all employee and customer information.

Schedule:

• Part-time 32 hours every 2 weeks
• Mondays and Wednesdays; 8:00am-4:30pm
• Onsite at the Monticello Care Center

Pay and Benefits:

• Starting pay at $22.73 per hour, however we pay more for experience.
  • Pay Range: $22.73 - $34.41 per hour
• Benefits include vacation accrual, retirement, employee discounts and more!

Qualifications:

• High School Diploma or GED.
• 2 years at a minimum of experience working prior referrals, scheduling and prior authorization in healthcare required.
• Previous experience with Managed Care insurance plans preferred.
• Medical terminology knowledge preferred.
• 2 years at a minimum of related office experience or business school preferred.
• Must demonstrate excellent communicative skills.
• Typing 50 wpm.
• Working knowledge of computers and general office equipment.
• Ability to organize, multi-task and work under pressure.
• Ability to read and communicate effectively in English.
• Strong written and verbal skills.
• Strong interpersonal human relations skills.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.